Manager, Optical Department - Interim

Why is this role important :

In this role you’ll be an expert on all things Optical. We are looking for someone who strives to curate a personalized experience for our customers that fulfills their unique needs. While doing so, you’ll partner with our amazing team who work collaboratively in creating a brand that values quality, and affordability . Our ideal candidate is someone who is keen on helping Canadians Live Life Well by embodying our Core Values- Care, Ownership, Respect and Excellence.

The Optical market is evolving, and Loblaw has bold ambitions to continue to grow with it. Each of our 181 Optical clinics, conveniently located in our grocery stores, plays an important role in servicing our customers. By offering ease and convenience of a one-stop-shop we provide amazing service, incredible product quality and industry-leading value supported by the world-class PC Optimum program. We are on a mission to deliver affordable, high-quality eyewear to more Canadians

What you'll do :

Provide outstanding customer service within a fun & dynamic environment

Employee scheduling and labour management

Maintain strong working relationships with Head Office

Meet and exceed Optical sales targets

Provide optical training to staff

Take measurements, fit, adjust, repair & dispense eyeglasses, contact lenses and specialty eyewear, based on province

Order and receive product

Building and leading diverse teams that foster a workplace of inclusiveness and belonging

What you bring :

Provincially licensed within the jurisdiction and a minimum of 1-year Optical experience

Management experience is an asset

Knowledge of MS Office Suite

Highly organized, diligent, with strong time management capabilities

Enthusiastic and concise communication to meet & exceed customer expectations

A love for fashion, eyewear, and the retail industry