front desk agent

Work setting

• Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Provide customer service

Employment terms options

• Early morning
• Evening
• Shift
• Morning
• Night

Employment terms options

• Day
• Weekend
• Work Term : Permanent
• Work Language : English
• Hours : 30 to 40 hours per week