Performance Strategy & Operations Manager

LightspeedMontreal, Quebec, Canada

16 days ago

Job description

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Performance Strategy & Operations Manager to join our Global Outbound Sales team in Montreal. You will help design, build and optimize our new business strategy with a key focus on outbound performance and lead generation. We are growing our outbound sales teams in North America and Europe and we need a dynamic and data-driven individual to build an evergreen lead generation engine to feed our teams.

What you’ll be doing :

Understand the total addressable market for our Retail product in North America and Hospitality product in Europe.
Segment our ideal customer profile businesses and implement a lead scoring system based on the most close-able and highest value businesses
Build a system of automated sequences and messaging to warm up cold leads or recycled leads
Supercharge lead gen strategy using AI
Proactively identify areas of opportunities for our outbound sales teams globally
Establish feedback loops and partner with Sales team to understand closed won / lost reasons that will drive messaging
Collaborate with the Product Marketing team to understand opportunities within the marketplace
Help Lightspeed grow and close more ICP locations

And a little bit of…

Cross-functional collaboration with RevOps, IS, Marketing and other departments

Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.

What you need to bring :

We're looking for a candidate who has experience with the following :

5+ years experience in Sales and / or Marketing role (lead gen or prospecting focus) preferably in SaaS setting

Experience using AI in current or previous roles and / or a keen interest and passion for exploring the power of AI in Sales

Experience using list building software such as ZoomInfo, Apollo, Clay.com, D&B

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

Ability to do your job in a truly flexible hybrid environment (3 days / week in office);

Genuine career opportunities in a company that’s creating new jobs everyday;

Work in a team big enough for growth but lean enough to make a real impact.

and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry :

Lightspeed RSU program (we are all owners)

Unlimited paid time off policy

Flexible working policy

Health insurance

Health and wellness benefits

Possibility for transit fees to be covered

Paid leave assistance for new parents

Linkedin learning

Volunteer day

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