Junior IT Specialist

SUBLIME BEAUTY, SUPERB PERFORMANCE

Junior IT Specialist

Yellow Brick Games is seeking an IT Specialist with a focus on End User Support. You will help lead, implement and maintain vital systems that power all aspects of the business.

Yellow Brick Games is based in Quebec City, Canada, and we are open to discuss remote-work situations. We are committed to diversity, and all qualified applicants will receive consideration for employment without regard to place of origin, age, status, religious beliefs, personal orientations, or physical condition.

RESPONSIBILITIES :

• Frontline response to incoming IT Helpdesk messages / calls, emails, and tickets.
• Contribute to knowledge base development for ongoing technical improvements and user self-service solutions.
• Assist with monitoring and maintaining IT asset inventory, ensuring proper allocation, maintenance, and replacement cycles.
• Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software.
• Assist in conducting regular system audits to ensure compliance with organizational goals, established SLA’s, licensing and regional requirements.

REQUIREMENTS :

Staying updated with relevant emerging technologies, threats and continuously evolving skills.

At a minimum, an executable and functional understanding of :

At a minimum, a fundamental understanding of :

INTERESTED IN THIS POSITION?

Tell us why you'd be the ideal candidate by sending us a brief word of introduction, along with your resume as an attachment. Please indicate the position you are applying for in the subject line.

Apply here

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