Sales Coordinator, Affliliates

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

The Sales Coordinator, Affiliates plays an important role in the Pursuit Sales Team and supports the overall day-to-day sales activities with our affiliate partners in Banff, Alberta. To be successful in this position you must have the ability to multi-task, communicate effectively with partners and internal stake holders with a passion for building relationships, and striving to have fun while doing that will be the most important aspect of this position!

The Sales Coordinator, Affiliates is the first point of contact for our affiliate partners and can expect to spend approximately 70% of their time out of the office visiting partners. The primary focus is to ensure partners understand all the Pursuit products they will sell to their guests and to ensure the best possible guest experience for both our partners and guests.

This role provides a great opportunity for someone who is looking to make connections and meet people throughout Alberta and Columbia Valley area in British Columbia, share stories at an individual level as well as in front of groups, tell everyone about the incredible Pursuit experiences we offer throughout the Canadian Rockies and have fun doing it. If you want to expand or utilize your sales skills, we would love to hear from you!

ROLE & RESPONSIBILITIES

• Establish, maintain and grow strong industry relationships with our partners in Banff, Jasper, Golden, Calgary and surrounding areas and internal Stakeholders, including the Pursuit Revenue Team.
• Participate in demand generation including developing sales activities and ways to increase sales.
• Coordinate and conduct sales calls, familiarization (FAM) tours, site inspections, and product training sessions with partners, weekly and as required.
• Support the Senior Sales Manager, Affiliates in responding to all affiliate partner requests in a timely manner and as assigned.
• Improve processes where available in order to exceed sales targets and provide exceptional service to our partners.
• Create and maintain accurate and up-to-date partner profiles in Salesforce, Pursuit Collection’s CRM.
• Prepare commission cheques and ensure they are delivered in person to partners in a timely manner.
• Promote Pursuit products during affiliate visits and selected regional events (i.e.: affiliate appreciation events, Canada Day, Pursuit local’s days, affiliates FAM).
• Manage, motivate, and troubleshoot issues on a daily basis.
• Assist with and completing other administrative tasks as needed.

REQUIRED SKILLS & QUALIFICATIONS

• A driver’s license is required for this role, which must be converted to an Alberta Class 5 driving license for insurance purposes (manual transmission an asset).
• Energetic, enthusiastic, quick learner who sells their passion for Pursuit and its products.
• Excellent hospitality mindset and guest service skills, including dedicated service to both internal and external clients.
• Strong interpersonal, oral and written communication skills, with the ability to see multiple projects and tasks through to completion on a timely basis.
• Comfortable speaking in public and to groups of various sizes on similar product topics.
• Ability to work on a flexible schedule including evenings and weekends is required.
• Highly detail-oriented, with strong administration and organization skills.
• Physical working environment with walking and stair climbing and standing required.
• Knowledge of Salesforce, is strongly preferred.
• Knowledge of the tourism industry and local knowledge of the area - Calgary, Bow Valley, Golden & Jasper (an asset).
• Experience with Microsoft Office tools essential (eg.: Excel, Outlook, PPT, Word, Teams).

Ideal behaviors and traits

• Resourceful, adaptable, resilient, and having a strong sense of self-awareness.
• Ability to organize and prioritize multiple tasks in a fast-paced environment.
• Excellent written and verbal communication skills.
• Excellent hospitality mindset and guest service skills, including dedicated service to both internal and external clients.
• Strong sense of urgency.
• A natural drive and curiosity about the business and what “could be…”
• Passion for driving.
• Ability to drive long distances on your own multiple times a week in a self-motivated environment.

This list describes at a high level what a Sales Coordinator, Affiliates does, but no job description can anticipate every single task, issue or project that could come up. Pursuit reserves the right to adjust, reduce, add, or change job tasks as needed for the success of the business.

About Us:

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

• Join an inclusive, global team and make life-long connections

• Enjoy free access to Pursuit attractions and 50% off for friends

• Get discounts on hotel stays, dining, and retail

• Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com.

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.