Accounts Payable Technician

Overview

We are Dulcedo. At Dulcedo, talent management is not about volume - it’s about strategy, structure, and long-term vision. We are a full-service talent management agency specializing in the representation of creators, influencers, athletes, models, and entertainment talent across North America and internationally. Our mission is to build scalable, sustainable careers for our talent while delivering white-glove service to the brands and partners who collaborate with them. Dulcedo is the largest multidisciplinary talent management group in Canada and a recognized leader across the US and North American markets. We manage the global careers of 500+ models, hundreds of Olympic and professional athletes, and a growing roster of top-tier digital creators, influencers, and streamers. With offices in Montreal and Toronto and an extensive network across Los Angeles, New York, Miami, and beyond, Dulcedo operates at the intersection of talent, culture, and entertainment. Above all, Dulcedo is a people-first organization. Our team is made up of ambitious, collaborative, and high-performing individuals who care deeply about culture, integrity, and impact. Proudly certified as a Great Place to Work, we foster an environment where people are empowered to grow, challenge themselves, and do meaningful work alongside industry-leading talent.

The Opportunity

In a fast-paced, high-volume finance environment, our future Accounts Payable Technician will play a key role in ensuring accurate, timely, and well-documented payments. This position has a dual focus: talent-related payables, involving direct and structured interaction with talents, as well as corporate accounts payable, handled through standardized internal processes.

This is an execution-driven role offering strong exposure to operational accounting and customer service. Reporting to the Corporate Controller, the AP Technician is supported by senior finance resources for fiscal, tax, and complex exceptions, while remaining fully accountable for day-to-day payment accuracy, consistency, and follow-through. This role is central to delivering a reliable and positive payment experience for both our talents and business partners.

Responsibilities

• Process and execute talent payments in accordance with established schedules, contracts, and approval workflows
• Validate accuracy and consistency between invoices, contracts, amounts due, and payments issued
• Act as a primary point of contact for talents regarding payment-related inquiries, providing clear, professional, and reassuring communication
• Identify discrepancies, missing documentation, or exceptions; document issues clearly and escalate for senior review when required
• Apply approved decisions and maintain accurate system records, audit trails, and documentation in the ERP system
• Process corporate vendor invoices and payments, ensuring proper approvals, coding, and compliance with internal procedures
• Maintain organized, complete, and up-to-date accounts payable records for talents and corporate vendors
• Support backlog reduction and day-to-day operational efficiency within accounts payable
• Contribute to continuous improvement by flagging recurring issues and helping refine processes, documentation, and standard responses
• FR : Traiter et exécuter les paiements aux talents selon les échéanciers, contrats et processus d’approbation établis
• Vérifier l’exactitude et la cohérence entre les factures, contrats, montants dus et paiements effectués
• Agir comme point de contact principal pour les talents concernant les questions liées aux paiements, avec une communication claire, professionnelle et rassurante
• Identifier les écarts, documents manquants ou situations exceptionnelles, les documenter adéquatement et les escalader pour validation lorsque requis
• Appliquer les décisions approuvées et assurer une documentation rigoureuse, incluant les pistes d’audit, dans le système ERP
• Traiter les factures et paiements des fournisseurs corporatifs en respectant les processus d’approbation et de codification établis
• Maintenir des dossiers de comptes fournisseurs complets, organisés et à jour
• Contribuer à la réduction des arriérés et à l’efficacité opérationnelle des comptes fournisseurs
• Participer à l’amélioration continue en identifiant les enjeux récurrents et en aidant à optimiser les processus, outils et communications standards

Profil idéal

• 2–4 years of experience in accounts payable or financial administration, ideally in a fast-paced environment
• Comfortable handling high volumes and structured, operational workflows with consistency and accuracy
• Highly organized with strong follow-up and prioritization skills
• Enjoys working in a service-oriented role, with a focus on clear, professional communication
• Confident using ERP systems, Excel, and collaborative tools to stay efficient and organized
• Experience with NetSuite is a strong asset
• Who You Are: Calm, professional, and empathetic in all interactions - even under pressure
• Detail-oriented, reliable, and takes ownership of your work from start to finish
• Comfortable working within clear frameworks and knowing when to escalate
• Curious, eager to learn, and motivated by process improvement and operational excellence

Avantages et Perks

• Unlimited Paid PTO: true work–life balance with the freedom to take time as needed
• 12 Monthly Personal Days: one extra day off every month
• Flexible Work Environment: minimal office attendance for those near hubs
• Montreal & Toronto Offices: snacks, great vibes, and pet-friendly spaces
• Remote Work: ideal for travellers, expats, and digital nomads
• Freestyle Fridays: finish at 2:00 PM ET every Friday
• Comprehensive Insurance: dental, vision, and medical coverage
• Room to Grow: real internal mobility in a fast-growing company
• The Best of Both Worlds: startup spirit with 15+ years of experience and stability
• FR equivalent perks listed in French

This job posting is for an existing vacancy and represents an immediate opportunity to join our team. Cette annonce représente une opportunité immédiate pour rejoindre notre équipe. On prendra le temps de considérer toutes les candidatures. Un grand merci pour ton intérêt. Nous communiquerons uniquement avec les candidats sélectionnés pour une entrevue. Merci pour ta compréhension et bonne chance.

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We may use artificial intelligence (AI) tools to support parts of the hiring process. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.