Job Description
This position is responsible for assisting the Department Manager in the day-to-day operations of the backroom in the Produce Department.
The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.
Major Responsibilities :
- Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
- Oversee the preparation, packaging, pricing, rotation and quality standards of produce.
- Provide administrative support to the management team (e.g. recording of shrink, supply inventory and orders).
- Keep the work, storage and store areas clean and safe at all times by performing general housekeeping as required, including equipment maintenance and sanitizing, sweeping and mopping.
- Lead by example by promoting corporate policies, customer service standards, departmental cleanliness and opening and closing procedures.
- Assist, relieve and train department personnel as requested by the management team.
- Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
- May be requested to undertake other related duties on a periodic basis.
Qualifications
- Typically requires completion of a post-secondary program, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role, or an equivalent combination of education and experience.
- Excellent organizational, interpersonal and analytical skills.
- Clear and effective communication style, both written and oral.
- Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
- Ability to learn manual and automated systems / tools.
- Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
- Flexible schedule, including weekends, evenings and holidays.
- Fluency in English and French shall be considered an asset.
Work & Sensory Environment :
- Providing service to several people or departments, working under many simultaneous deadlines.
- Required to stand and walk for long periods of time during shift.
- Required to lift, carry or handle heavy objects.
Additional Information
Accommodation is available upon request for applicants and employees with disabilities.
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