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Solutions Engineer

Solutions Engineer

MaximizerVancouver, BC, CA
30+ days ago
Salary
CA$62.50 hourly
Job description

At Maximizer, we strongly believe that the success of a company depends entirely on its people. We seek self-motivated team players who appreciate a performance-driven work environment rooted in creativity, professional development, integrity, and open communication.

About the Role :

Maximizer is currently seeking an experiencedSolutions Engineerwith a passion for technical excellence while creating an amazing client experience. Working in our Professional Services department, the ideal candidate will possess a key set of software development and technical skills coupled with outstanding business consulting skills and expertise to enhance our customers’ businesses by building upon Maximizer’s existing functionality and enable our customers to build their businesses and keep existing customers.

What you’ll do :

Technical / Development

  • Utilize Software Development experience to implement customer requirements through a combination of custom code implementation and configuration
  • Develop your expertise of the Maximizer CRM product offering
  • Solve Problems, and unique business challenges for our customers
  • Keep up to date with new technologies, specifically those around General Web Development, APIs (JSON and RESTful), Mobile Web Development, Responsive UI / UX and real-time data validation

Consulting

  • Perform analysis of the customer’s business processes, data and Maximizer CRM usage to identify opportunities for improvement
  • Participate in the design and implementation of complete Maximizer CRM projects
  • Provide written communications in the form of Proposals, Meeting Minutes, Requirements Documents and Estimations

    • Project Management

  • Own the successful execution and communication of multiple concurrent Maximizer implementation projects for our customers
  • Work independently, and alongside your colleagues to achieve customer objectives and meet project delivery timelines
  • Ability to manage the project budget and customer expectations and provide change control through the duration of the project
  • Organize, control, and manage project meetings to gather customer requirements and translate these into valuable solutions
  • Provide weekly status updates to the Maximizer senior team on key projects

    • Who you are & what you'll bring :

  • 4 year degree or 2 year technical diploma in Computer Science, Software Engineering, or Information Technology
  • 5+ years of programming experience (C# / .NET, MVC, JavaScript, JSON and AJAX)
  • 3+ years of experience where you have been accountable for technical project / program delivery, performing software consulting services in a customer facing role
  • Experience developing custom integrations and customizations in a customer facing role
  • Integration experience through APIs (RESTful and JSON-based primarily)
  • Microsoft SQL Database and Server experience
  • Experience in a customer-facing pre-sales, technical architecture or consulting role
  • Strongly disciplined and a capable self-learner
  • Strong analytical skills for problem solving and solution development
  • Self-starter, and able to manage customer timelines and commitments
  • Adaptable and flexible to new technologies, people, and environments

    • Nice to have :

  • Strong working knowledge of integration paths to Open-Source Platforms (WordPress, MySQL and PHP)

    • Why you should apply :

    Competitive Salaries with RRSP matching program

    Generous paid vacay and sick days

    A powerful Laptop

    Budget for courses, books, and personal development

    Peer to peer recognition and rewards

    Team building events, happy hours, and off-sites

    Parental leave benefits

    About Maximizer

    Maximizer was launched in a garage on Vancouver Island in 1987, evolving through the development of early contact management systems (CMS), through sales force automation (SFA) technologies, right to today’s sophisticated customer relationship management (CRM) systems. Along the way, we have pioneered many of today’s technologies. Over this 30-year history we have attracted over 100,000 customers from around the world, and 1 million users.

    Today, we are one of the few CRM providers in the world who can deploy our software in all three environments of on-premise, private or shared cloud, while providing access via a desktop / laptop, via a mobile device, or using the Maximizer app.

    Ultimately, however, we are successful because for over three decades we have proven we know how to help customers do three things : secure new customers; retain them for the long term; and maximize the repeat business from them.

    Equal Employment Opportunity :

    If you’re interested in a career with Maximizer CRM and are committed to striving for excellence, please submit your resume and cover letter. We are an equal opportunity employer. We do not discriminate based on race, faith, colour, cultural background, gender, sexual orientation, age, marital status, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted.