Senior Manager, IT Operations (Cloud Services)

Senior Manager, IT Operations (Cloud Services)

Job Location : Laval, Quebec, Canada

Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates it—where your skills and values drive our collective progress and impact.

We are seeking an experienced Cloud Platform Manager to manage and optimize our cloud platforms (Azure, AWS, Alibaba, etc.) cloud environment. This role will be responsible for overseeing cloud services including Azure & AWS workloads, Azure DevOps pipelines, and integration points within the cloud platform services, while ensuring stability, security, and cost efficiency. The position will also manage the relationship with our infrastructure Managed Service Provider (MSP), driving operational excellence, best practices, and close collaboration with the business. Experience in Dynamics 365 will be considered a plus to support integration and operational alignment across Microsoft power platforms.

Key Responsibilities

• Manage Azure, AWS, etc. cloud workloads, ensuring performance, security, and compliance.
• Oversee Azure DevOps pipelines, AWS services, CI / CD processes, and strategic / environment governance on a global scale.
• Integrate Azure / AWS workloads and other enterprise systems.
• Monitor and optimize platform costs, leveraging automation where possible.
• Lead the planning, coordination, and execution of cloud architecture initiatives, ensuring timely delivery across cross‑functional teams by managing Managed Service Provider teams which includes task assignments, managing dependencies and monitoring progress.
• Collaborate with stakeholders to gather business and technical requirements and translate them into scalable cloud solutions.
• Maintain and manage cloud‑native solutions across IaaS, PaaS, and SaaS platforms using best practices.
• Ensure compliance with cloud governance, security, and cost management frameworks using tools like Azure Cost Management, RBAC, and key vaults.
• Support and coordinate integrations between Azure and Dynamics 365 environments.
• Oversee DR and backup implementations including Azure Site Recovery and support isolated environments for testing and compliance.

MSP Oversight & Stabilization

Best Practices & Governance

Business Collaboration

Qualifications

Preferred Certifications

This position is based at the Laval head office on an hybrid model (3 days at the office – 2 days from home).

We are an Equal Opportunity Employer. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.

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