Sales Consultant

THIS IS AN IN-PERSON ROLE BASED IN OTTAWA, ONTARIO

MUST HAVE A VALID ONTARIO DRIVERS LICENCE AND ACCESS TO A RELIABLE VEHICLE

We are seeking a passionate and results-driven Sales Consultant to join a growing team in a senior living environment. This position is ideal for someone who is dedicated to helping older adults find supportive and enriching lifestyles. The successful candidate will play a key role in driving occupancy and revenue by building strong relationships with prospective residents and their families.

Key Responsibilities:

• Lead the sales and leasing process for retirement suites offering Independent Supportive Living and Assisted Living.
• Apply a consultative sales approach to guide seniors and their families in making informed living decisions.
• Respond to inquiries using a discovery-focused approach to convert interest into scheduled visits.
• Conduct personalized tours and consultations to highlight the benefits of community living.
• Implement strategic follow-up activities to progress leads and close leases.
• Maintain and update CRM systems to track sales activity and trends.
• Collaborate with the Executive Director and regional leadership to meet occupancy and revenue goals.
• Develop and maintain relationships with local healthcare providers and community organizations to drive referrals.
• Coordinate and execute marketing strategies to enhance brand awareness and lead generation.
• Conduct competitive market analysis to inform sales tactics and positioning.
• Contribute to leadership meetings and strategic planning initiatives as part of the local management team.

Qualifications:

• Previous sales experience in the retirement or senior living sector.
• Demonstrated ability in building and maintaining client relationships.
• Background in marketing or customer service preferred.
• Experience working with older adults is a strong asset.
• Post-secondary education in a relevant field is advantageous.
• Proven success in following and executing a structured sales process.
• Empathy and exceptional interpersonal skills.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency with CRM and related sales software tools.
• Availability to work flexible hours, including evenings and weekends as needed.
• Valid driver’s license and access to a reliable vehicle.

Additional Requirements:

• Successful completion of background checks, including a Vulnerable Sector Check.
• Commitment to workplace accessibility and inclusive employment practices.