Case Manager, Disability Management

Located on the traditional, ancestral, and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation, and arts amenities. Our dedicated staff deliver services, operate facilities, and run the programs that enhance the well-being of our community. We are seeking employees with a passion for public service who share our commitment to creating a complete, inclusive, and livable community.

The West Vancouver Human Resources & Payroll Division is currently seeking a temporary full-time Case Manager, Disability Management, to join our highly qualified team. Reporting to the Manager, Human Resources, the successful candidate will be responsible for :

• Developing, implementing, monitoring and evaluating complex and comprehensive case management plans for ill / injured employees with the goal of a return to work;
• Providing disability management expertise through consultation and support to employees and managers;
• Ensuring that practices are consistent and comply with legislation, collective agreements, administrative regulations, policies and procedures;
• Acting as the District’s primary contact with case managers, rehabilitation specialists, and other representatives of the Workers Compensation Board (WorksafeBC), and coordinating claims management and rehabilitation services;
• Investigating and reporting workplace accidents in conjunction with the Occupational Health & Safety Specialist, collaborating with WorksafeBC during the management of WSBC incidents and time loss claims;
• Effectively communicating with employees, managers, union representatives, and external contacts in a manner that builds trust, credibility and rapport;
• Pro-actively collaborating with colleagues within the Human Resources & Payroll Services division;
• Acting as a resource to departments and committees on health, safety, attendance, and wellness issues;
• Managing, maintaining and reporting on key metrics; and
• Participating in other duties and special projects as assigned.

The preferred candidate will possess : a Degree / diploma in Business, Human Resources, or other professional training with a focus on Disability Management, Human Resources, and OH&S; 3+ years of progressively more responsible Disability Management experience, preferably in a complex, multi-union environment and / or insurance STD / LTD claims industry, supplemented with a solid comprehension of OH&S or an equivalent combination of education and experience. Advanced knowledge of case management principles, relevant legislation, regulations, guidelines and best practices. Knowledge of non-occupational disability management practice and WorkSafeBC claims adjudication process.

The successful candidate is required to supply a Police Information Check and a copy of their credentials. A personal vehicle and a valid BC Driver’s License are required.

Position Status :

Exempt – Temporary Full-Time

Hours of Work :

35 hours per week (hours and days of work may vary)

Closing Date : Open until filled