Regional General Manager - Retirement Operations

As a valued member of the team, the Regional General Manager Retirement Operations provides leadership and operational oversight to ensure excellence in resident experience, occupancy, and compliance across a portfolio of retirement residences.

The Regional General Manager Retirement Operations plays a critical role in maintaining occupancy and delivering exceptional experiences across our retirement residences. In the absence of a General Manager, this role assumes full leadership responsibility for a residence—ensuring company standards, legislative requirements, and financial objectives are met or exceeded, while promoting and maintaining occupancy.

This position supports all residences within our Retirement portfolio to drive ongoing operational excellence, foster engaged teams, and build strong relationships with residents, families, and the broader community. The Retirement Operations Support Partner is deployed to various residences as needed, providing leadership and oversight to ensure compliance with legislative requirements and adherence to organizational standards.

• This candidate should reside in the GTA

What you will be doing :

Provide support and direction to the team to achieve targeted occupancy, Net Operating Income and Operating Margin. Respond promptly to resident and family member concerns, including mediating a satisfactory response and implementing an action plan to avoid reoccurrence of similar issue

Ensure site level compliance with all applicable provincial legislation

Who you are :

What you need to know :

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.