Ford of Canada has eight Service Training Centres across the country which are staffed by Service Training Instructors (STI).
The STI assumes the responsibility of scheduling and training Ford / Lincoln Dealer technicians at the Ford Service Training Centre in British Columbia (Burnaby).
Additionally, the position has responsibility for the primary assigned Service Training School, is the regional contact for service training related expertise and support as well provides support to the Technical Training and Service Support activities within National Service Operations at Ford of Canada as required.
In this role, you will have the opportunity to make a crucial difference to the experience of customers and dealers by providing hands-on service technical training to dealership technicians.
Courses you will be responsible for are currently delivered mainly in an in-person classroom setting as well as a remote or distance learning format using video-conferencing systems.
While you will be assigned a base’ Service Training Centre, (STC) travel to support training needs at other STCs will be required.
BASIC QUALIFICATIONS :
- Certified Automotive Technician with Industry and / or Ford Accreditation
- Technical Automotive Training experience is an asset
- Experience in truck diesel engine repairs is an asset
- Good written and oral communications skills are required
- Strong communication and organizational skills, Strong organizational skills / Attention to details (must be self-starter)
- Ability to set schedules; manage time and multiple priorities
- High-energy’, persistent self-starter with the ability to proactively take responsibility for key programs
- Willingness to travel to other Ford locations to train or be trained - passport required
- A good work ethic and ability to work by yourself unsupervised
- Ability to build strong relationships with different internal stakeholders
- Previous shop foreman / training experience would be an asset
PREFERRED QUALIFICATIONS :
- Bilingual (English / French) is beneficial
- Proficient in Office365 (Word, Excel, PowerPoint)
We thank all applicants for their interest, but only those selected for an interview will be contacted.
Ford of Canada is an Equal Opportunity Employer and is committed to a culturally diverse workforce. Accommodations for applicants with disabilities throughout the recruitment, selection and / or assessment processes, where needed, are available upon request.
Please inform Human Resources of the nature of any accommodation(s) that you may require.
Candidates for this position must be legally entitled to work in Canada. Ford Motor Company of Canada, Limited does not sponsor work permit applications.
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