Head of Customer Success & Retention

A leading childcare catering company is seeking a Senior Manager of Customer Success in Markham. This role involves managing the Customer Success function, developing effective customer retention strategies, and enhancing customer experience through leadership. Candidates need 5-8 years of experience in customer success, strong leadership skills, and familiarity with ERP / CRM systems. This position offers the opportunity to be part of a dynamic and impactful team.

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