Director of Financial Aid

Join the Future of Education – Where Passion Meets Purpose

At triOS and Eastern College, we don’t just help students become job-ready graduates – we ignite futures. We’re seeking kindred spirits who believe that learning can change lives.

As a Canada-owned private career college, our vision is bold, the mission is clear, and our values run deep. Integrity, dedication, readiness, and respect aren’t just words – they shape every classroom experience, every team meeting, and every morning coffee.

We’re looking for people who:

• 🧭 Lead with integrity — You do what you say you’ll do.
• 🔥 Show up with heart — You bring your best to students and colleagues alike.
• 🚀 Embrace growth — You’re always learning, always evolving.

If this sounds like you, you might be exactly who we’re looking for.

We’re not just hiring – we’re building a community of educators and professionals who care deeply, dream boldly, and laugh often. If you’re searching for meaningful work that values your contribution, we invite you to apply.

We are proud to be one of Canada’s Best Managed Companies for 15 consecutive years – now recognized with Platinum designation. That’s not just a badge – it’s a reflection of our student-first mindset and unwavering support for our team.

Let’s shape the future together.

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Location

This position is a hybrid role that requires you to travel different campus locations in Ontario, New Brunswick and Nova Scotia.

Start Date

January 2026

The Opportunity

The Director of Financial Aid (DFA) will create and provide the leadership, strategic direction, and management for the financial aid and compliance functional areas and will develop, monitor, evaluate, and recommend improvements to processes, procedures, workflow, and/or standards.

The DFA is primarily responsible for the overall operation of the student financial aid program. The DFA is responsible for operationalizing and directing all short, intermediate, and long‑range planning for the financial aid program. The DFA coordinates the implementation of financial aid regulations, policies and procedures, and administers the student financial aid program including federal and provincial funds.

What you'll be doing:

• Recruit, interview, hire, and train direct reports to ensure they have the capability to deliver on their responsibilities.
• Determine work priorities, train, delegate tasks, and evaluate work efforts.
• Manage the annual private career college renewal process.
• Oversee the Designated Learning Institution submissions.
• Supervise the annual KPI submission process for Ontario and communicate results to internal teams.
• Responsible for managing a risk‑based quality control program that provides continuous monitoring of the College’s financial aid performance to ensure fulfilment of regulatory compliance procedures.
• Work closely with the Admissions team to ensure efficient admissions and financial aid processes.
• Act as the final escalation point for student issues.
• Maintain a high level of professional competence in best practices in financial aid, program assessment, operational budgeting, and a working knowledge of the college software system (XCAS).
• Develop, implement, and revise policies and procedures to ensure compliance with all Federal and Provincial laws and regulations. Responsible for the development and implementation of College policies as they relate to financial and institutional aid.
• Develop and maintain appropriate relationships with the Career Colleges Ontario (CCO) Financial Aid Office.
• Develop relationships with provincial and federal student loan departments within each province.
• Ensure compliance to meet the requirements of the Ontario Private Career Colleges Act, the Private Career Colleges Act of Nova Scotia, and the New Brunswick Private Occupational Training Act.
• Ensure compliance to meet the regulations governing the processing of Canada, Ontario, New Brunswick, and Nova Scotia federal and provincial student loans.

The duties and responsibilities listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the role expectations if the work is similar, related, or a logical assignment to the position.

What you bring to the position:

• Post‑secondary degree in Finance, Business Administration, Communications, Public Administration, or relevant field.
• Three (3) to five (5) years of experience in all aspects of college student financial aid administration with at least three (3) years in a supervisory position.
• Experience working with accounting, budgeting, and financial statements.
• Knowledge of government regulatory climate of education and financial aid.
• Thorough follow‑through and problem‑solving skills, and excellence with both math and logic.
• A reliable vehicle and valid provincial driver’s license.
• Must be able to travel to triOS campuses throughout Ontario and Eastern College campuses in New Brunswick and Nova Scotia.

We are committed to building an intentionally inclusive environment that engages, supports, and empowers diversity and belonging in the workplace and communities we serve.

We are proud to be an equal opportunity employer and welcome applications from candidates regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Applicants with disabilities may notify us of any reasonable accommodations needed to support your participation in the recruitment process.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

To learn more about triOS College, visit our website: www.triOS.com