C96 - Program Assistant - (Casual)

Job Summary

Program Assistant - (Casual) supports the daily operations of the facility and supports clients by providing a variety of day‑to‑day physical, emotional, and social supports, life‑skills assistance, information, resources, and demonstrations, in accordance with pre‑established care schedules. Works to ensure a safe, well‑maintained, and healthy environment.

Title

Program Assistant - (Casual)

Number of Positions

Multiple

Competition Number

C96

Location

Phoenix Center (Main Campus)

Position Status

Casual

Reports to

Program Manager

Compensation

(Grid 21) $27.92 - $29.60

Responsibilities

Client Services

• Provides feedback and input regarding clients’ needs, performance, and progress
• In accordance with established care plans, assists clients with the development of life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation, meeting financial obligations, making and keeping appointments, and interpersonal skills by methods such as demonstrating and modeling appropriate actions
• Administers medication to clients and provides medication reminders, in accordance with established policy
• Participates in and oversees various client‑focused social and recreational activities
• Identifies available social, economic, recreational, and educational services and resources in the community that will meet clients’ needs. Provides clients with related information
• Assists clients with activities of daily living such as feeding, lifts and transfers, grooming, and toileting
• Accompanies clients on outings such as appointments, shopping, and leisure activities
• Completes and maintains related records and documentation such as statistics, progress reports, and daily logs
• Receives client feedback, and inquiries and complaints, and responds as required
• Performs housekeeping duties such as sweeping and mopping floors, vacuuming, dusting, washing dishes, and laundry
• Required to debrief with incoming shifts to ensure detailed transfer of information (e.g. concerns)
• Support a safe, well‑maintained and healthy building environment
• Complete regular rounds of facility as scheduled throughout shifts
• Provides direction to volunteers as required
• Performs other related duties as assigned.

Qualifications

Skills & Knowledge

Approach to Work

Job Knowledge & Quality of Work

Judgement & Decision‑Making

Communication & Interpersonal Skills

Personal Leadership

Teamwork & Collaboration

People Leadership

People Management

Task Leadership

Task Management

Closing Details

Closing Date

Internal applications will be accepted until December 16th, 2025, 04 : 00 pm

All qualified applicants are welcome to apply.

Phoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department. Any personal information provided will be maintained in confidence.

While we thank all applicants for their interest in this opportunity, only those selected for an interview will be contacted.

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