Position
As a Fendi Client Advisor, you will be accountable for providing outstanding customer service and for exceeding assigned sales goals.
By building meaningful relationships with your clients, you will become an expert on their every need you will tailor their experience within our store to elevate their experience and impression of Fendi while building long lasting relationships which will be maintained through the usage of our in-house clienteling tools and systems.
Responsibilities :
- Achieve all Client Advisor critical metrics and CRM requirements.
- Meet or exceed store, category, and individual sales goals.
- Follow all store guidelines.
- Build and maintain client books; follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele, improve relationships and drive business.
- Assist with special requests, which include but are not limited to repairs, special orders, returns, etc.
- Adhere to all store policies and procedures.
- Participate in vital stocking / restocking of the store.
- Proficient and accurate use of POS system and other software as the need arises, updating customer database.
- Acquire product knowledge, company information and history.
- Keep up to date with company news and be familiar with the competition.
- Maintain a professional appearance and follow FENDI dress code, grooming, and uniform standards.
- Perform regular store maintenance functions as needed or assigned.
- May have responsibility for opening / closing the store as needed, including morning team meetings.
- Assist in maintaining visual standards with direction from VM, corporate and management.
- Must maintain open / ongoing communication and positive relationship with store management, peers, and other levels of company personnel.
- Be a positive role model, always representing the brand appropriately.
- Participate in the training of new Client Advisors (product knowledge, store procedures, company policies).
- Participate and prepare for monthly team meetings.
- Adhere to loss prevention standards.
- Follow all health and safety guidelines.
Additional information
Qualifications :
- Minimum 3 years’ experience, luxury retail preferred
- Strong drive for results; goal oriented
- Excellent communication skills : the ability to communicate effectively both verbally and in writing
- Ability to use POS system and its inventory management functions
- RTW experience preferred
- Foreign language skills are a plus
- Ability to work in a collaborative team environment
- Ability to lift boxes / weight up to 10lbs
- Minimum High School Diploma
- Organizational and strong digital literacy required
- Must have flexible availability, some nights, weekends, and holidays
Client Advisor - Toronto, ON - Yorkdale
By building meaningful relationships with your clients, you will become an expert on their every need you will tailor their experience within our store to elevate their experience and impression of Fendi while building long lasting relationships which will be maintained through the usage of our in-h...
Loro Piana, Client Advisor - Toronto
As a client advisor, you will play a crucial role in the overall success of the store by driving sales growth and delivering exceptional service to our clients. Your passion for our luxury products, building client relationships, and curating elevated shopping experiences will contribute to the succ...
Client Advisor- Toronto, ON - Bloor Street
By building meaningful relationships with your clients, you will become an expert on their every need you will tailor their experience within our store to elevate their experience and impression of Fendi while building long lasting relationships which will be maintained through the usage of our in-h...
Loro Piana, Client Advisor - Yorkdale
As a client advisor, you will play a crucial role in the overall success of the store by driving sales growth and delivering exceptional service to our clients. Your passion for our luxury products, building client relationships, and curating elevated shopping experiences will contribute to the succ...
Dental Receptionist
Montero is currently seeking a front desk Dental Receptionist. ...
Bilingual, Sr. Associate, Sales Support
Otis is seeking a highly motivated Sales Support Associate to contribute to the efficient day-to-day operations of the Sales Center of Expertise (COE) and support the work of our service sales representatives and mechanics at our local branches. Assisting new employees (mechanics, supervisors, sales...
AST MG 15R - Assistant Store Manager, Ganges
Reporting to the Store Manager, the Assistant Manager assists in the management of a major retail operation. The Assistant Manager is also involved in training staff, scheduling assignments, participating as required in all store duties, and may be involved in labour relations matters. AST MG 15R - ...
Store Manager
COSMOPROF CANADA STORE MANAGER. As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. Your primary role as a Store Manager. You will help ensure that your store meets or exceeds sales goals by overseeing all store operations wit...
Paid Services Beauty Advisor - Full Time
Paid Services Beauty Advisor - Full Time. Provide Personalized Beauty Consultations:. Understand clients' beauty goals and recommend suitable products and services. Provide customized beauty services, including makeup application and skincare treatments. ...
Sales Associate
As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for and confident. Perform register functions while using your sales, promotion and product knowledge to drive add-on sales. Cover the sales f...