technical support specialist – information technology (IT)

Education

• Master's degree
• Mathematics, general

Tasks

• Give access to computer networks
• Report on the performance of computer systems and networks
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Manage incidents
• Evaluate and install computer hardware, networking software and operating system software
• Perform data backups and disaster recovery operations

Supervision

• 1 to 2 people

Certificates, licences, memberships, and courses

• Network+ Certification
• Red Hat certified engineer (RHCE)
• VMware certified professional

Computer and technology knowledge

• Linux
• Unix
• Networking software
• Networking hardware
• Servers
• Security software
• TCP / IP
• Wireless networks
• Data administration
• Server Hardware
• Amazon Web Services (AWS)

Screening questions

• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?

Experience

• 5 years or more

Health benefits

• Health care plan

Other benefits

• Subsidised public transportation
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 hours per week