Future opening : System Administrator

The pillar that supports our internal infrastructure

We are looking for a talented System Administrator to join our IT team. As a System Administrator, you will have the opportunity to work on various technology projects and play a crucial role in ensuring the success and efficiency of our IT infrastructure. You will also have the chance to showcase your expertise, pushing technologies to the limit to allow your colleagues to be as efficient as you are, while ensuring the security and availability of our services.

As a Systems Administrator, you will :

• Coordinate the efforts of the System Administration team with ongoing projects, by checking in and following up on tasks with the other System Administrators.
• Build, maintain, and optimize our internal infrastructure (Hyper-V, AWS, and all of our software systems).
• Participate in troubleshooting and problem-solving, proposing solutions and advice.
• Help the IT Support team by solving some of the most complex cases for our Coveo employees.
• Participate in the maintenance and improvement of different systems, including upgrades which can happen outside work hours.
• Manage system-related projects and requests from end to end, which can include shopping for replacements, deployments, and configurations of current or new tools.

What we're looking for :

The ideal candidate for our team would be someone who sees challenges as an opportunity to learn and grow. Someone who can anticipate future issues, by analyzing our system and conceptualizing solutions before a problem arises. And most importantly, someone who loves working collaboratively and sharing their ideas with colleagues.

Here's what will qualify you for the role :

• 5-8 years of experience in maintaining and debugging various SaaS solutions and providers (Google Workspace, Microsoft 365, AWS, etc.).
• Networking experience. It's not necessary to have built a network, but experience in maintenance and debugging is expected.
• In-depth knowledge of agile methodology.
• Proven experience with mobile device management (Intune, Ivanti, Munki, ABM, Microsoft Autopilot).
• Ability to work full-time in one of our offices (Montreal or Quebec).

Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you! / Send us your application, we want to know what you're all about!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills.

In-person

This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.

Hybrid

Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.

Remote

We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.