Technical and Sales Territory Manager Winnipeg
Join to apply for the Technical and Sales Territory Manager Winnipeg role at Umano Medical
Reference 2025-383
Publication date 03 / 11 / 2025
Departments Sales and Marketing
Contract type Permanent
Contractual hours Full-time
Are you a highly-motivated, self-starter who is driven and competitive? Are you looking to join a high-performing team that is strategically capturing market share with an innovative platform in one of the top growth spaces in health care? If strategic growth, with a high customer focus and integrity are core components of your career path, then look no further than Umano Medical!
- Account Management : Manage and nurture relationships with accounts, ensuring high levels of customer satisfaction and retention.
- Sales Growth : Identify opportunities to expand sales within existing accounts and acquire new customers. Meet and exceeds sales goals.
- Customer Support : Provide exceptional customer service, addressing inquiries, manage service calls, ensuring customer problems are addressed and resolved and ensuring timely service to all customers.
- Participate in training technical and clinical staff in hospitals.
- Collaboration : Work closely with the sales team, marketing, service and product development to align account strategies with company objectives.
- Support product deliveries and commissioning (handling up to 50 lbs)
- Follow-up with the customer from the initial request to the completed repair, ensuring customer satisfaction
- Repair products at customer sites
- Maintain documentation for all service cases or service requests
- Monitor and analyze parts and demo inventory
- Perform all other related tasks
Requirements
Bachelor's degree in a related field, or any combination of experience and training relevant to the positionMinimum of 3 years of experience in account management in the medical device industry (atout)Strong relationship-building and customer service skills.Excellent communication and problem-solving abilities.Ability to read technical drawingsExperience in after-sales service or customer supportExperience in product repair and technical supportWillingness to travelProficiency in CRM software and office productivity tools.Location
Position location : America, Canada, Central Canada, Quebec
Location : À distance
Remote
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Medical Equipment Manufacturing
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