The Fill Crew Associate works in conjunction with Replenishment Management and fellow associates to maintain a full retail shelves and logistically accurate retail environment.
Policy, Procedures, Standards:
- Work in accordance with Canadian Tire best practices in service delivery, customer values, store operations, as well as relevant health and safety legislation.
- Engage in staff development initiatives to ensure standards are understood and met
- Keep current on the material contained within the Policy and Procedures Employee Manual.
- Follow store health & safety program and observe provincial occupational health and safety regulations; report any observed or potential hazards immediately
- Participate in All Store Meetings as well as Sunday/Monday morning meetings as required
Major Tasks and Responsibilities:
- Maintain a professional appearance (uniform, hygiene, grooming & name tag)
- Fill merchandise on floor and in storage according to established practices and policies
- Ensuring multiple locations are filled
- Ambassador of the store, understand how to effectively hand off customers to Sales Associates
- Act as support for sales associates as needed
- Adhering to bin capacities in order to maintain proper logistical flow
- Keep stock and storage areas clean, faced and orderly
- Maintain stock rotation
- Handle dangerous goods and hazardous products according to established procedures
- Complete other tasks, as required
Major Requirements and Competencies:
- Ability to provide professional customer service and employee support
- Ability to work in a team environment to achieve common goals
- Ability to maintain composure and work effectively in a fast-paced environment
- Ability to complete tasks according to instructions and demonstrate responsibility for outcomes
- Ability to work quickly and efficiently while maintaining accuracy of locations and bin capacities
- Ability and willingness to work flexible hours
- Organizational ability and attention to detail
- Punctuality
- Effective written and oral communication skills
- Basic math skills
- Technological skills