We are partnering with an industry leader to add a Collections Specialist to their growing team. This is a full-time / permanent role in the North Glengarry region.
Advantages :
- Competitive salary (60-65K)
- Full benefits + RRSP matching
- 3 weeks vacation
- Free parking
- Hybrid work after probationary period (3 months)
- Discounts and Education reimbursement program
Responsibilities :
Accurately process customer credit applications in a timely and efficient mannerRegularly review and update customer accounts to maintain an appropriate credit risk levelEfficiently manage pre-authorized debits and credit card charges of customer accountsInitiate credits and adjustments to customer accounts in accordance with Company policyRegularly review and manage the aged debtor listing for a portfolio of various Commercial AccountsCoordinate and negotiate payment arrangements with delinquent customersIdentify accounts that require collection agency or legal action and coordinate collections with third party contractors as necessaryAssist in maintaining an appropriate credit risk level in consultation with the Credit ManagerEvaluate customer credit terms and implement credit holds when necessaryAssist in the credit-granting process, including preparation and assessment of customer credit applications, consultation with external agencies, and provision of recommendations within established credit limitsQualifications :
Minimum of 3 years of experience as a Collections Specialist or in a similar roleExperience with Customer Relationship Management (CRM) systemsSolid understanding of Accounts ReceivableExperience with Collection Processes, particularly in a B2B contextAbility to manage and monitor Aged Receivables effectivelyEffective listening, verbal, and written communication skillsDemonstrated integrity and ethical standardsAble to handle difficult situations with diplomacy and tactJob Reference Number : 0013205622
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