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Collections Specialist

Collections Specialist

Robert HalfNorth Glengarry, ON, CA
30+ days ago
Salary
CA$60,000.00–CA$65,000.00 yearly
Job type
  • Permanent
  • Quick Apply
Job description

We are partnering with an industry leader to add a Collections Specialist to their growing team. This is a full-time / permanent role in the North Glengarry region.

Advantages :

  • Competitive salary (60-65K)
  • Full benefits + RRSP matching
  • 3 weeks vacation
  • Free parking
  • Hybrid work after probationary period (3 months)
  • Discounts and Education reimbursement program

Responsibilities :

  • Accurately process customer credit applications in a timely and efficient manner
  • Regularly review and update customer accounts to maintain an appropriate credit risk level
  • Efficiently manage pre-authorized debits and credit card charges of customer accounts
  • Initiate credits and adjustments to customer accounts in accordance with Company policy
  • Regularly review and manage the aged debtor listing for a portfolio of various Commercial Accounts
  • Coordinate and negotiate payment arrangements with delinquent customers
  • Identify accounts that require collection agency or legal action and coordinate collections with third party contractors as necessary
  • Assist in maintaining an appropriate credit risk level in consultation with the Credit Manager
  • Evaluate customer credit terms and implement credit holds when necessary
  • Assist in the credit-granting process, including preparation and assessment of customer credit applications, consultation with external agencies, and provision of recommendations within established credit limits
  • Qualifications :

  • Minimum of 3 years of experience as a Collections Specialist or in a similar role
  • Experience with Customer Relationship Management (CRM) systems
  • Solid understanding of Accounts Receivable
  • Experience with Collection Processes, particularly in a B2B context
  • Ability to manage and monitor Aged Receivables effectively
  • Effective listening, verbal, and written communication skills
  • Demonstrated integrity and ethical standards
  • Able to handle difficult situations with diplomacy and tact
  • Job Reference Number : 0013205622

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training.All applicants applying for Canadian job openings must be authorized to work in Canada.

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    Collection Specialist • North Glengarry, ON, CA