Senior Security Service Field Technician

• Working directly with large clients across numerous locations, including in the energy field.
  
• Monitoring and responding to hands-on service requests with a focus on hands-on installations or repairs.
  
• Liaison with customers for scheduling and completion of work required.
  
• Safe operation of a company vehicle with reporting of issues.
  

Responsibilities

• Hands-on Installation: This role is focused primarily on the hands-on installing of strikes, contracts, cameras, cabinets and wiring. Build equipment system racks, pull cables, and prepare equipment for installation.
  
• Expert Troubleshooting: Diagnosing and repairing complex issues within integrated security systems, including IP CCTV, Access Control, and Intrusion Alarms.
  
• System Maintenance: Performing local and high-level preventative maintenance to ensure 100% uptime for client systems.
  
• Programming: Commissioning and programming various platforms (e.g. Genetec, Milestone, Avigilon, or similar)
  
• Installation and service of IP based and analog CCTV (Genetec, Milestone, Avigilon).
  
• Installation of completed racks, projectors, monitors / videowalls and related sub-mounts.
  
• Assists with testing of system components to ensure system completeness and convention.
  
• Programming of servers in Windows environments (SQL, Microsoft Server, Management Studio, Server Manager)
  
• Provide excellent customer service, while maintaining an approachable and professional demeanor while on the job.
  
• Demonstrate working knowledge of electricity and electronics.
  
• Demonstrate aptitude for troubleshooting systems and performing necessary repairs.
  
• Program and test a variety of non-routine security systems and equipment.
  
• Operate systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions.
  
• Write a variety of non-routine programs for systems.
  
• Review and interpret electrical drawings.
  
• General housekeeping of work area.
  

Requirements

Benefits

• Competitive Compensation: Top-tier hourly rates/salary based upon experience.
  
• Tools for Success: Company-provided vehicle, fuel card, and high-end tools.
  
• Professional Growth: Investment in your certifications and specialized training.
  
• Stability: Consistent full-time hours with a reputable, growing regional leader.
  
• Culture: A team that respects your expertise and values work-life balance.
  
• Benefits: Comprehensive benefits package (extended health care, dental, vision and life) and RRSP matching program.