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Disposition Coordinator

Disposition Coordinator

People StoreMontreal, QC, Canada
19 days ago
Salary
CAD26.12–CAD32 hourly
Job type
  • Full-time
Job description

Job Description

Job Description

People Store Staffing is looking to hire a Disposition Coordinator for our client in Montreal, Ontario . This is a fully remote role but must have the following requirements; Bi-lingual (French / English) and able to get Governmental Clearance.

Monday to Friday : 8am to 5pm

Pay Rate : $26.12 - $32 per hour

Responsibilities :

  • Equipment Monitoring : - Monitoring of individual orders through IMP1 -Escalation notice of delayed orders - Confirm equipment orders are accurate & resolve issues with incorrect devices on order - Quality Assurance of orders - Setup and maintenance of XOS Order Tracking Spreadsheet (Shipping Log) - Communication with individual carriers : (Scheduling deliveries, determine zone runs, resolving issues)
  • Pre-Delivery Coordination : - Scheduling of Site Walk-Thru - Validate site is ready for implementation (Site Readiness Issues, Building Access, etc.) - Confirm customer resources - Setup of individual trainers and installers (Analyst, 3rd party / Work Nexus, Superior) - Distribution of asset tags, Pre-Toner order, training and installation sheets. - Provide implementation procedural requirements to the Implementation Manager and / or the Implementation Lead and assist in escalations
  • Delivery Coordination and Communication : - Day to Day single point of contact for implementation planning and escalations Confirm equipment delivery is accurate & escalate issues with defective devices delivered - Train onsite Client Implementation resources (Client Carrier, 3rd Party Installation Resources, Client Office Analyst, Trainers) as needed - Delivery, training and install confirmation with client site contacts - Schedule the removal of disposal equipment (CTI, etc.) - Confirm final device status is XSM
  • Reporting : - Adherence to Black Belt project process flows - Update, post, and review Site Workbooks - Update and distribute Daily Ship Log - Facilitate Implementation Status Calls with account team (VSE, PM, GPE) to review up- dated XOS Order Tracking Spreadsheet - Asset Disposition Report data entry and validation - Adherence to 2 day SLA for post install Asset Disposition Report to Asset Manager - Use of tools for role (Visibility Tool, A-tool, IMP1, XOS Order Tracking Spreadsheet, Microsoft Excel, Microsoft Outlook) - Provide status on site completion

Required skills :

  • Minimum : 3 years Project Coordination or Administrative Executive Experience
  • 3 yrs. project management experience
  • Minimum : HS Diploma or equivalent
  • Required : Certification A+, N+
  • Preferred : Bachelor’s Degree , MCSE, CNE, other technical certification
  • Able to demonstrate good organizational skills : Efficiently organizes multiple coordination assignments and prioritizes their work
  • Ability to demonstrate excellent written and verbal communication skills (including email, phone, reporting, etc.)
  • Able to demonstrate ability to interact with diverse customer population (internal and external)
  • Demonstrate ability to take responsibility for and ensure customer satisfaction (Internal and External)
  • Professional problems solving / analytical skills
  • Able to demonstrate ability to project schedule needs in order to achieve implementation budget
  • Ability to handle change under pressure
  • Creative & strong negotiation skills
  • Proficiency in Microsoft Excel spreadsheets
  • Ability to detect and report exceptions
  • Ability to work efficiently without direct supervision
  • Able to make major contributions to teams and in a team environment
  • Excellent presentation skills

    • How to Apply :

  • Directly through this posting
  • Call 416 224 5884 for more information

    • We look forward to assisting you with your next career move!!