General Manager - Cafe Lunette

Job Description / g

The Day to Day :

• Achieving the highest service standards and exceeding a high guest expectation daily
• In conjunction with the FOH / BOH management teams, accomplish human resources objectives by recruiting, selecting, orienting, assigning scheduling, and reviewing
• Effectively enforce company policies and procedures
• Achieve operational objectives of all outlets by preparing and completing action plans, implementing productivity, quality and standards of service
• Work closely with the Events and Private Dining to ensure successful day to day operations of private dining events
• Resolve associate and / or guest conflict through service recovery and implement change when necessary
• Liaise with the BOH Management Team to control costs by reviewing portion control and quantities of preparation, minimizing waste
• Estimate food and beverage consumption and place orders with suppliers
• Maintain budget and employee records
• Prepare payroll and monitor records
• Avoid legal challenges by following all company and government legislations
• Arrange for maintenance and repair of malfunctioned equipment
• Develop managers and employees by ensuring regular one-on-ones, training and development, coaching and performance evaluation
• Create an engaging and energetic environment where all associates work as a team
• Generate growth and restaurant sales through marketing initiatives
• Regularly conduct P&L reviews to analyze financial metrics

Qualifications