Beauty Manager

Job Description

Job Description

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY :

To manage resources of the Beauty department in order to maximize and achieve sales targets.

The ideal Beauty Manager will :

Drive a Passion for Results – Provide Thought Leadership – Analyze and solve problems - Engage our People – Build collaborative relationships - Demonstrate Personal Leadership and Build trust

DUTIES & RESPONSIBILITIES :

SALES EXPECTATIONS :

Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets

Sells to customers and coaches / mentors staff in selling skills

Ensures sales maximized through developing effective sales techniques

Ensures staff achieve productivity objectives

CUSTOMER SERVICE :

Always put the Customer first and provides superior customer service

Monitors and communicates CSI survey results and objectives with team members

Actively models the desired behavior with eClienteling to provide superior customer service

Books appointments for events and manages annual incremental event schedule

Promotes products through marketing and encourages use of the PC Optimum program

Ensures staff are trained to beauty sales standards

TEAM LEADERSHIP :

Mentors, coaches, trains, and motivates staff

Creates an environment where “selling is fun”

Prepares performance appraisals in association with Front Store Manager

Articulates and demonstrates “Blue Culture Principles” and C.O.R.E Values”

Fosters an environment that supports “Blue Culture Principles” and “C.O.R.E Values”

OPERATIONS :

Utilizes corporate sales tools to continuously track Sales

Ensures Cosmetic Operating Standards are in place

Identifies “peak hours” and schedules shifts accordingly

QUALIFICATIONS :

Planning, Judgment and Decision Making

Independent thinking and decision making when dealing with issues related to customer’s needs

This position requires the ability to act upon tasks and goals outlined by management

Develops a yearly plan for personal development

Work in conjunction with the Associate-Owner and Front Store Manager

EXPERIENCE :

Sales experience with a proven track record of achieving sales goals

Cosmetic experience

Effective verbal and written communication skills

Customer service oriented

Previous experience in leading a team

The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.