Service Glazing Manager

Flynn Group of Companies is currently looking for a Service Glazing Manager to support our Kelowna Branch located in Lake Country, BC (Office Location - 8775 1 Jim Bailey Crescent, Unit D, Lake Country BC, V4V 1L7), reporting to the Service Manager.

Day in the Life

• Lead and mentor field employees, ensuring alignment with company goals and service standards
• Help grow and build our Glazing Service business
• Daily review of project progress with the foremen and review of field reports
• Monitor quality, safety, and training requirements through regular visits to project sites
• Dispatch calls to field technicians, providing all necessary job information prior to their arrival on site
• Must take all service and emergency calls and maintain on-call status 24 hours per day, 7 days a week
• Ability to conduct presentations through lunch & learns
• Build strong relationships with existing clients and actively pursue new business opportunities
• Represent the company at industry events, trade shows, and networking functions
• Collaborate with the team to manage the workload, sales targets, and scheduling
• Support initiatives that enhance employee engagement, recognition, and retention
• Promote Flynn’s culture by modeling core values such as integrity, teamwork, and safety excellence
• Operations & Project Oversight
• Review and prepare quotes and tenders for glazing maintenance, repairs, and upgrades
• Oversee the preparation of reports, including photos and pricing
• Review invoicing, accounts receivable, and overall workflow using Flynn’s custom app with the Service Manager
• Manage and update project schedules and oversee safety audits
• Make strategic decisions on staffing, equipment, and fleet expansion

What We Offer

What We Are Seeking

$85,000 - $95,000 a year

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