Deployment Technician

Position : Deployment Technician

Location : Richmond Hill, ON

About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled. Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen! Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours. If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Key Responsibilities

• Deliver an exceptional customer experience by maintaining contractual service levels
• Function as a Site leader on project assignments, As required
• Utilize your experience and knowledge for customer documentation development
• Perform hardware warranty and non-warranty repairs of desktops and notebooks.
• Perform imaging and re-imaging of workstation operating systems and applications
• Provide end-user support and assistance on various operating systems and applications
• Execute complex moves, adds, changes of computer equipment.
• Complete complex hardware and / or software upgrades to existing equipment.
• Perform network connections for desktops and printers.
• Support and service customers with POS, Servers, Switches, Routers and Wi-Fi.
• Maintain; or ability to attain, major vendor (HP, Dell, Lenovo, Lexmark, Xerox, etc.) certifications.
• Maintain your Comptia certifications
• After hours support as required
• Must be able to lift a minimum of 40 lbs independently on a regular basis.
• Other duties as required.

Skills & Qualifications

Working Conditions

What Compugen Offers You

Equity Statement

At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

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