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Marketing Operations Lead - Windsor

Sl4 5GD Drayton St. Leonard, South East Centrica

Posted 14 days ago

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting‑edge green tech, helping customers on the front line or simplifying operations behind the scenes. Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future .

Marketing Operations Lead

Location : London / Windsor (FlexFirst hybrid working)

Overview

The Chief Customer Office drives commercial growth across Centrica Retail through exceptional customer experiences and compelling product and service propositions.

We're seeking a strategic Marketing Operations Lead to optimise marketing processes and deliver operational excellence across all UK retail brands, including British Gas and Hive. This role focuses on planning, execution, and efficiency-ensuring marketing budgets and agency partnerships deliver maximum impact.

Expect to be in London once a week in the office.

About the role

• Lead marketing financial forecasting and budget management, partnering with finance to track and optimise spend.
• Manage agency relationships, scopes of work, and performance against KPIs.
• Drive process improvements and standardised ways of working across marketing, finance, procurement, and legal.
• Provide clear, data-driven reporting to inform decisions and enhance ROI.

What We're Looking For

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