Analyzes the administrative issues in order to provide help to the employee
Coordinate projects and programs
Develop action plans
Direct the operations of an organization or department that provides services
Evaluate the operations of establishments that provide services to business
Plan and organize the operations of establishments that provide services to business
Sort the technical problems in order to help the employee with established procedures
Hire, train, direct and motivate staff
Market business services
Plan and control budget and expenditures
Direct and advise staff in the development and implementation of service quality assessment strategies
Plan, administer and control budgets for client projects, contracts, equipment and supplies
Plan, develop and organize the policies and procedures of establishments
Monitor and evaluate
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.