IT support technician
Our firm is currently looking for a IT support technician in one of our four offices, namely, Saint-Georges, Sainte-Marie, Lévis (Saint-Romuald sector) or Thetford Mines.
With us, growth opportunities are waiting for you!
Your next challenges :
Under the supervision of the Director of IT Services, as an IT Support Technician , you will :
- Respond to user IT support requests;
- Analyze troubleshooting needs, identify the problem and provide the appropriate solution;
- Ensure the maintenance and technological development of the IT equipment by deploying updates and upgrades to the key IT tools and applications of our users' workstations;
- Be involved in managing company risks, as well as security, breakdowns and delays that our users may experience;
- Collaborate and participate in different IT projects;
- Ensure an excellent level of customer service.
The ideal profile of our future colleague :
- Demonstrate rigor, autonomy and initiative;
- Have a strong sense of customer service;
- Demonstrate a good sense of organization and work planning;
- Have a good team spirit;
- Have good oral and written communication skills.
Conditions of happiness at BVA :
There is more to life than work. This is why, at BVA, we value the happiness and fulfillment of our team as much as professional excellence.
We invest in :
- Your well-being
- Your potential
- Your career
To do this, we offer you :
- A schedule of 37.5 hours / week
- A flexible schedule and a reduced schedule in summer to 4 days a week
- Paid overtime
- Free parking (indoor parking in Lévis)
- Sports activity allowances
- A very active social club
- Days for personal reasons (illness and mobile)
- Competitive salary and benefits
- Exciting challenges
- Contagious laughter and a career that will propel you to unparalleled heights!
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