Talent.com
IT support technician

IT support technician

RecrutementQuébec City, QC, CA
30+ days ago
Job type
  • Permanent
Job description

Our firm is currently looking for a IT support technician in one of our four offices, namely, Saint-Georges, Sainte-Marie, Lévis (Saint-Romuald sector) or Thetford Mines. With us, growth opportunities are waiting for you!

Your next challenges :

Under the supervision of the Director of IT Services, as an IT Support Technician , you will :

  • Respond to user IT support requests;
  • Analyze troubleshooting needs, identify the problem and provide the appropriate solution;
  • Ensure the maintenance and technological development of the IT equipment by deploying updates and upgrades to the key IT tools and applications of our users' workstations;
  • Be involved in managing company risks, as well as security, breakdowns and delays that our users may experience;
  • Collaborate and participate in different IT projects;
  • Ensure an excellent level of customer service.

The ideal profile of our future colleague :

  • Demonstrate rigor, autonomy and initiative;
  • Have a strong sense of customer service;
  • Demonstrate a good sense of organization and work planning;
  • Have a good team spirit;
  • Have good oral and written communication skills.

    • Conditions of happiness at BVA :

    There is more to life than work. This is why, at BVA, we value the happiness and fulfillment of our team as much as professional excellence.

    We invest in :

  • Your well-being
  • Your potential
  • Your career

    • To do this, we offer you :

  • A schedule of 37.5 hours / week
  • A flexible schedule and a reduced schedule in summer to 4 days a week
  • Paid overtime
  • Free parking (indoor parking in Lévis)
  • Sports activity allowances
  • A very active social club
  • Days for personal reasons (illness and mobile)
  • Competitive salary and benefits
  • Exciting challenges
  • Contagious laughter and a career that will propel you to unparalleled heights!