Technical Applications Specialist (temporary)

Do you want to join us in helping to fightthe world’s most threatening diseases and enabling access to care for morepeople around the world? At Siemens Healthineers, we pioneer breakthroughs inhealthcare.For everyone. Everywhere.Sustainably.

We offer you a flexible and dynamicenvironment with opportunities to go beyond your comfort zone to growpersonally and professionally. Sound interesting? Then come and join our globalteam as a Technical Applications Specialist (10-Month Term) to be responsible for providing clinical / technicalapplications support and troubleshooting (based on their specific andspecialized training), installation and validation of Siemens DX instrumentsand systems, training and routine post-installation follow up to ensure thatthe end user has a good understanding of the instruments and its operation.This is a remote role based in Vancouver, BritishColumbia.

Our global team : We are a team of more than 70,000 highly dedicatedemployees across more than 70 countries passionately pushing the boundaries ofwhat’s possible in healthcare to help improve people’s lives around the world.As a leader in the industry, we aspire to create better outcomes andexperiences for patients no matter where they live or what health issues theyare facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics toimage-guided therapy and innovative cancer care, is crucial for clinicaldecision-making and treatment pathways.

This is a role well suited to an ambitious professional, looking for thenext step in their career.

As a Technical ApplicationsSpecialist you will be responsible for :

• Providing advanced technical support to customers for assay, software and instrument troubleshooting.
• Installing and validating of Siemen Healthineers DX instruments and systems
• Providing customer training during installations as well as post go-live customer training where applicable.
• Participating in conventions and trade shows to assist in the sales cycle by performing demonstrations
• Coordinating system evaluations
• Customer consultancy and support in individual workflow improvements, incl. adjustment of system parameters and implementation of new methods and clinical workflows to expand customer portfolio
• Assisting in the dissemination of information pertaining to field corrective actions or changes in protocols, reagents, control values or ranges.
• Investigating, analyzing and resolving customer satisfaction issues and complaints assigned to them in an accurate and timely fashion as required.
• On-site sales lead generation for reagent growth and instrument sales.
• Appropriately documenting all work and communicating pertinent information to customers and Siemens’ personnel.
• Responsible for understanding and improving the customer’s workflow in relation to Quality Management and Process Management
• Maintaining compliance with established safety policies and procedures
• Responsible for understanding and complying with Siemens Standards for Business Conduct. Siemens Healthineers are required to fulfill their work activities in an ethical and compliant manner at all times.

This position may suit you best if what is below sounds familiar and appealing to you, inaddition to wanting to develop your career with Healthineers.

Required skills tohave for the success of this role :

SiemensHealthineers is proud to be a Great Place to Work® certified company in Canadafor 2020-2024, 2022 Best Workplaces™ in Manufacturing, 2022 Best Workplaces™for Health Care and 2022 Best Workplaces™ for Hybrid Work.

At Siemens Healthineers, we value those whodedicate their energy and passion to a greater cause. Our people make us uniqueas an employer in the med-tech industry. What unites and motivates our globalteam is the inspiration of our common purpose : To innovate for healthcare, building on our remarkable legacy ofpioneering ideas that translate into even better healthcare products andservices. We recognize that taking ownership of our work allows both us and thecompany to grow. We offer you a flexible and dynamic environment and the spaceto move beyond your comfort zone to grow both personally and professionally.

If you wantto join us in transforming the way healthcare is delivered, visit our careersite at :

While we appreciateall applications we receive, we advise that only candidates under considerationwill be contacted.

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