Amplifon , a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of Audiologists and Hearing Instrument Specialists who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our Hearing Care Professionals are dedicated to supporting an estimated million Canadians who are hearing-impaired.
About the Role :
As a Hearing Care Professional, you change lives by empowering people to rediscover all the emotions of sounds. You will be responsible for delivering a high standard of client care demonstrated by executing the following responsibilities :
- Guide clients through comprehensive hearing tests and interpret test results for the purpose of selecting suitable hearing aid solutions
- Counsel clients on the latest hearing aid technology and help them identify a hearing aid solution that best addresses their hearing needs and lifestyle
- Build relationships with clients by providing a caring and personalized experience and continuous client care and support
- Remain current on latest industry technology and trends to provide clients with ongoing hearing health education
- Foster hearing healthcare awareness through community outreach and external partnerships
- Contribute clinical expertise to corporate initiatives and projects; supervise or mentor students and train new staff members, when applicable
- Collaborate with colleagues to create a welcoming, efficient, and high-performing clinic culture that is compliant with company operational and quality standards
What we Offer :
Competitive Compensation : We provide a competitive pay structure, including industry-leading salaries and incentive bonus opportunities.Robust Benefits : We offer a comprehensive benefit package, a company RRSP match, ample paid time off, and more to foster an award-winning employee experience.Growth : As our team continues to grow, we want you to grow with us, so we offer our employees continuous professional development and growth opportunities to ensure our employees are engaged, challenged, and satisfied.Impact : We help our clients rediscover all the emotions of sound, and we have fun doing it! Our teams around the world are passionate about working together to change lives.What You Need :
Education & Experience Requirements
Master’s degree in Audiology or a diploma from a recognized Hearing Instrument Specialist programRegistered and in good standing with applicable regulatory college or provincial governing bodyCurrent knowledge of hearing aid technology and hearing aid devicesStudents and recent graduates who are completing their licensure requirements are encouraged to applyRequired Skills
Excellent oral and written communication skills in EnglishExcellent interpersonal skillsAble to build and maintain professional rapport with clients and colleaguesAble to work independently, autonomously, and as a collaborative leader of a teamAble to discern and maintain client confidentialityAble to prioritize work efficiently in a fast-paced work environment, without jeopardizing the client experienceProficient with MS Windows and OfficeExperience with client database systems is preferredKnowledge of insurance and agency coverage for hearing care servicesPhysical / Mental Demands :
Possess the mobile dexterity necessary to operate audiological equipment and to execute the fitting and molding of hearing aid devicesAble to move equipment up to pounds.Frequently sitting, standing, walking, lifting and reachingAble to work on-site in the environment described above to perform the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform essential functionsAccommodations :
Amplifon is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the public and communities we serve. We do not discriminate on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may email their request to or call our Call Center at and our Call Center Representative will direct your call to the appropriate HR teammate.