General Manager, Airport Services

Responsibilities:

• Provide overall leadership and direction for airport operations, maintenance, safety, and emergency response programs.
• Develop and manage annual and long-term budgets for capital projects and operations to ensure financial accountability and sustainability.
• Maintain a thorough understanding of relevant aviation regulations and ensure full compliance with Transport Canada and other governing bodies.
• Oversee the implementation of systems and procedures that promote operational readiness, efficiency, and the long-term lifecycle management of airport assets.
• Build and maintain strong relationships with internal teams, government partners, regulatory agencies, airlines, and local stakeholders.
• Lead initiatives that enhance the customer experience and strengthen the Iqaluit Airport brand through improved services and facilities.
• Support and develop management and operations staff through coaching, training, and succession planning.
• Provide strategic input to NASL’s executive management team, ensuring effective planning, decision-making, and alignment with organizational goals.

Qualifications:

• Post-secondary education in aviation management, business administration, or a related field; equivalent experience considered.
• 5+ years of senior management experience in airport operations or a comparable transportation environment.
• Comprehensive knowledge of airport operations, emergency planning, and aviation safety regulations.
• Strong leadership, communication, and interpersonal skills, with experience managing unionized teams.
• Proven ability in financial management, project planning, and performance improvement.