Business Specialist

Job Summary

Job Description

What is the opportunity?

As a Digital Business Specialist, you will collaborate with squads on various projects in an Agile environment to deliver RBCI's Realize 2026 strategic priorities. This is an intermediate role that requires sound technical knowledge of RBCI systems as well as business rules and processes.

What will you do?

• Act as a subject matter expert with proficient knowledge of many systems, business rules and processes, which enables identification, research, analysis and recommended solutions to resolve complex issues affecting multiple lines of business including but not limited to Life, Health, Wealth and Travel; Operations & Claims; Creditor; Group; Sales, Home & Auto, Risk & Regulatory to sustain RBCI's competitive edge and exceptional client experience.
• Collaborate with squad members in user story building / refinement / sprint planning within agile squad ceremonies / events and responsible for test planning and execution activities with the aim to eventually standardize and automate test activities.
• Support incident and change management activities; foster an agile mindset and a culture of continuous improvement.
• Effective communication to business stakeholder, squad members and senior leaders.

Here's what we need from you :

Must-have

Nice to Have

What's in it for you?

RBC Insurance is an organization that succeeds by bringing out the best in its people. You'll be part of a supportive, inclusive team that shares common values - including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives - so you can focus on what you can do best - putting clients first.

Job Skills