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Implementation Coordinator - Operations

Implementation Coordinator - Operations

Compass CanadaOttawa, ON
30+ days ago
Salary
CA$86.00 hourly
Job description

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Job Summary

Reporting to the Implementation Manager, the Implementation Coordinator' s responsibilities include working closely with the Implementation Team to provide support and guidance to unit personnel during the implementation process, manage comprehensive training schedules and conduct training sessions. They will be required to provide essential support and data entry services to on-site teams as part of the environment creation phase.

Now, if you were to come on board as our Implementation Coordinator - Operations, we’d ask you to do the following for us :

  • Participate in unit training sessions
  • Liaise with unit staff throughout the implementation process
  • Conduct surveys for key phases of the implementation process
  • Maintain implementation schedules with multiple units
  • Independently conduct training sessions as needed
  • Assist unit teams with support regarding ongoing questions and environment set-up
  • Manage the assigned implementation dashboards and tasks (Smartsheet)
  • Assist and manage culinary data entry
  • Alert the internal team about any potential issues or roadblocks that may arise
  • Ensure standards and requirements are met by conducting quality assurance tests
  • Working with the Systems Management team to implement continually improve processes and infrastructure
  • Assist the management team with strategic roadmaps and critical milestones as needed
  • Assist the Implementation team with timelines and deliverables

Think you have what it takes to be our Implementation Coordinator - Operations? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role :

  • Understanding of food and beverage operations
  • Excellent communication facilitation, and presentation delivery skills
  • Ability to impart basic technical information to staff with mixed levels of ability or technical understanding
  • Strong attention to detail, accuracy, and presentation of information
  • Knowledge of Microsoft Programs and other systems such as Jira and Smartsheets (asset)
  • Proven work experience in large-scale culinary environments (asset)
  • Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

    For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.

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    Implementation Coordinator • Ottawa, ON