Senior Programmer Analyst (SharePoint) to enhance and migrate a Enterprise Knowledge Management System using SharePoint Online, ServiceNowS.i. Systems • Ottawa

Senior Programmer Analyst (SharePoint) to enhance and migrate a Enterprise Knowledge Management System using SharePoint Online, ServiceNow

S.i. Systems • Ottawa

30+ days ago

Job type

Full-time

Job description

On behalf of our Defence client, S.i. Systems is searching for a Senior Programmer / Analyst to design, enhance, and migrate an Enterprise Knowledge Management System to modern cloud platforms.

Located and performed on-site in a secure environment in central Ottawa, this contract shall run from November 1st, , until November , with a strong chance of multiple extensions.

Job Tasks :

Collaborate with IT Knowledge Managers and stakeholders to analyze requirements and design secure, user-friendly knowledge management solutions.
Enhance and migrate the current KMS to SharePoint Online and ServiceNow , ensuring seamless integration with other enterprise systems.
Develop and maintain dashboards, usage metrics, and performance monitoring tools to support decision-making.
Create interactive templates, workflows, and forms to streamline content creation and process automation.
Implement metadata models, access controls, and content validation to align with business and security policies.
Conduct regular system reviews, troubleshoot technical issues, and recommend improvements.
Support the design of testing strategies and provide documentation for system integration and user adoption.

Deliverables :

System architecture and design documentation.

Automated workflows with integrated alerts and notifications.

New templates, dashboards, and search functionality for classified and unclassified environments.

User portal hosting migrated applications and content in a cloud environment.

Web content management capabilities including metadata management.

Performance monitoring reports and analytics dashboards.

Documentation of test plans, cases, and results.

Weekly and monthly progress reports to the Technical Authority.

Must Have :

8+ years of IT experience with at least 5 years in solution or system design for knowledge / content management systems .

Hands-on expertise with SharePoint Online and ServiceNow Knowledge Management .

Strong skills in automation, scripting, and workflow design (e.g., PowerShell, JavaScript, or equivalent).

Experience integrating cloud-based systems and APIs in secure enterprise environments.

Demonstrated ability to create technical documentation, dashboards, and reports for senior stakeholders.

Secret clearance (or higher) to perform work in classified environments.

Excellent communication skills, with the ability to work collaboratively in multi-stakeholder teams.

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Senior Programmer Analyst (SharePoint) to enhance and migrate a Enterprise Knowledge Management System using SharePoint Online, ServiceNow • Ottawa