Senior Programmer Analyst (SharePoint) to enhance and migrate a Enterprise Knowledge Management System using SharePoint Online, ServiceNow

On behalf of our Defence client, S.i. Systems is searching for a Senior Programmer / Analyst to design, enhance, and migrate an Enterprise Knowledge Management System to modern cloud platforms.

Located and performed on-site in a secure environment in central Ottawa, this contract shall run from November 1st, , until November , with a strong chance of multiple extensions.

Job Tasks :

• Collaborate with IT Knowledge Managers and stakeholders to analyze requirements and design secure, user-friendly knowledge management solutions.
• Enhance and migrate the current KMS to SharePoint Online and ServiceNow , ensuring seamless integration with other enterprise systems.
• Develop and maintain dashboards, usage metrics, and performance monitoring tools to support decision-making.
• Create interactive templates, workflows, and forms to streamline content creation and process automation.
• Implement metadata models, access controls, and content validation to align with business and security policies.
• Conduct regular system reviews, troubleshoot technical issues, and recommend improvements.
• Support the design of testing strategies and provide documentation for system integration and user adoption.

Deliverables :

Must Have :