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Customer Service and Sales Representative

Customer Service and Sales Representative

Pure Lifestyle Inc.Richmond, BC, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We are committed to delivering exceptional customer experiences and driving growth through innovative sales strategies. We are looking for an enthusiastic and results-driven Customer Service and Sales Representative to join our dynamic team in Richmond, British Columbia. If you’re passionate about providing outstanding service and building strong customer relationships, this could be the perfect opportunity for you!

Key Responsibilities for our Customer Service & Sales Representative :

  • Provide support to customers by addressing inquiries, resolving issues, and delivering product / service information based on customer needs
  • Build and maintain positive customer relationships to ensure satisfaction and loyalty
  • Handle complaints professionally and escalate unresolved issues to the appropriate teams, if necessary
  • Identify customer needs and recommend tailored products or services to meet those needs
  • Achieve or exceed monthly sales targets through upselling, cross-selling, and proactive outreach to new and existing clients
  • Stay informed about current product offerings, promotions, and industry trends
  • Conduct follow-ups with customers to ensure satisfaction and explore additional sales opportunities

Customer Service & Sales Representative Qualifications :

  • A 4-year university or formal education is preferred, but not required
  • 1-2 years of experience in customer service, sales, or a related role is required
  • Exceptional communication and interpersonal skills
  • Ability to quickly establish rapport with a diverse range of customers
  • A goal-oriented mindset with a proven ability to meet or exceed sales targets
  • Proficiency in CRM software and Microsoft Office Suite
  • Strong multitasking and time management skills
  • Knowledge of sales techniques and customer retention strategies

    • If you are ready to excel in a fast-paced and rewarding environment, we encourage you to apply! Please submit your resume and highlighting your qualifications and why you are the ideal candidate for this position. Applications can be submitted directly through ZipRecruiter.