Water Distribution Operator (1 vacancy)

2026-16Reporting to: Water Distribution Supervisor
Department: Public Works - Water
Classification: PERMANENT Full Time; Unionized
Salary Range: $38.32 / hour as per Schedule “A”
Hours of Work: As per CA.
Starting Date: As soon as possible
Application Deadline: No later than 4:00 p.m. March 13, 2026

Why City of Woodstock?
Known as the Friendly-City, Woodstock is located in the heart of Oxford County and blends big city conveniences with a small-town feel. With a growing population of over 50,000 welcoming citizens, Woodstock residents place high value on our small-town atmosphere, while enjoying urban amenities. The city is a great place to call home with amazing parks and trails, fantastic amenities as well as wonderful arts and cultural facilities. At the crossroads of highways 401 and 403, Woodstock has a thriving manufacturing sector and opportunities in agriculture, education and healthcare and convenient access to communities across Southwestern Ontario. Visitors can enjoy the city’s many festivals and delight in the many local shops and restaurants in Downtown Woodstock.

When you work for the City, you get to be part of an incredible team of dedicated people with a range of skills and experiences to share. Our team works together to help build a strong, connected community where people have access to the services they need, while enjoying a relaxed lifestyle. Other great benefits to working at the City of Woodstock:

• Join a growing and dynamic organization offering rewarding careers,
• Competitive Wages,
• Defined Benefit Pension Plan (OMERS) where employee contributions are matched by the City,
• Training opportunities to support you in this role,
• And a great working environment for individuals committed to making a difference.

Duties and Responsibilities:

1. Inspection and maintenance of the City’s water distribution facilities and on-site material and equipment resources in accordance with required standards.
2. Ensure water is metered, where applicable, and looks for any cross connections.
3. Ensure new water service connection information is provided to the office for proper record keeping and billing purposes.
4. Make repairs and maintain watermains, water services, valves, hydrants, water meters, electronic radio transmitters, including checking for leaks and associated repairs.
5. Prepare detailed notes and sketches of the system, interfacing with the Engineering Department record keeping system and maintain logbooks in accordance with Ministry of the Environment Conservation and Parks standards.
6. Respond, follow up and resolve customer complaints and concerns in the distribution system. Address public concerns and problems related to water system quality and pressures.
7. Follow Ministry of the Environment regulations and standards for drinking water systems, City and County guidelines and procedures and is accountable to the Department of Public Health and Emergency Services.
8. Enforce water use by-laws as established by the County or City.
9. Assist the Supervisor(s) with obtaining locates, permits, preparing traffic control plans, and notifying emergency services of road closures and loss of services.
10. Prepare and distribute water shut-off notices in advance of planned shutdowns, including making arrangements for an alternative water supply source.
11. Use computer diagnostic equipment to perform leak detection within the distribution system and to obtain water reads and troubleshoot water meter problems.
12. Participate in on-call duties and respond to customer emergencies. Performs emergency work in a quick, safe manner to keep customers in service.
13. Must be available for after-hours work for planned overtime, emergencies, and on-call duties. Class II Operators may, if requested by the Supervisor, act as Operator in Charge (OIC) when required.
14. Perform other duties as assigned.

Qualifications:

• Class I or Class II Certification in Water Distribution issued by the Ministry of the Environment, Conservation and Parks. Class III preferred but will assess Class I and Class II candidates based on relevant experience.
• Plumbing or construction experience and ability to operate a variety of equipment used by the Water Distribution Department are definite assets.
• Valid Class “DZ” driver’s license with satisfactory driving abstract.
• Excellent organization, communication, and interpersonal skills.
• Excellent physical condition and ability to work in adverse weather conditions.
• Willing to obtain a Class II and III Water Distribution Operator License.

Working Conditions:

• Subject to working in all weather conditions.
• Works in dirty conditions and is required to do heavy lifting.
• Subject to shift work and overtime as required.

The City of Woodstock is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. We embrace equity, diversity, justice, inclusion and belonging and we’re committed to building a team that represents many backgrounds, perspectives and skills, representative of the communities we serve. The more inclusive we are, the better our work and workplace will be. We are committed to creating a workplace where people experience meaningful work, a sense of hope and optimism, an environment of trust, and inspired results. If this sounds like an environment in which you would like to work, apply here today! We strongly encourage applications from all qualified individuals, especially those who can provide different perspectives and contribute to a further diversification of ideas.

Please note: Immediate family member, as per City of Woodstock Nepotism Policy, HR-015, shall not be employed in the City of Woodstock in any capacity under the following circumstances, but not limited to wherein the family member is in a supervisory or management capacity or responsible for the work of the individual or the department. A conflict of interest must be declared to the Director of Human Resources as outlined in the City of Woodstock Nepotism Policy, HR-015 as soon as it has been identified.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Woodstock will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the City’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation by contacting . In accordance with the Municipal Freedom of Information & Protection of Personal Privacy Act, personal information collected will only be used for candidate selection. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

Satisfactory passing of a criminal record check and reference checks as well as proof of qualifications will be required of any successful candidate(s) for this position.

We invite all qualified applicants to submit their resume and cover letter via online at .

We thank all candidates who apply but advise that only those selected for an interview will be contacted.

No artificial intelligence tools are used to screen, assess, or select applicants for this position. Artificial intelligence tools may be used to help recruiters identify potential candidates on external platforms. All hiring decisions are made by human reviewers.

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