Deal Desk Analyst

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place.

We’re looking for a Deal Desk Analyst to join our Global Payments Deal Desk team (preferably based in Montreal, but open to other Canadian locations).
You’ll play a key role in helping our Sales teams close strong, profitable deals by reviewing merchant statements, evaluating payment processing rates, and providing pricing recommendations that balance customer needs with Lightspeed’s financial targets.

Salary: $55,000 CAD (base)
Please note: While we’d love to have you join us in Montreal, we’re open to remote work anywhere in Canada, as long as you can work 9 a.m.–6 p.m. EST.

What you’ll be doing

• Review incoming deal requests and merchant statements to determine appropriate pricing for Lightspeed Payments
• Analyze processing costs, margins, and deal economics to ensure profitability
• Make confident, independent decisions in a “grey zone” environment where multiple outcomes can be correct
• Provide clear, timely guidance to Sales reps via Slack and Salesforce
• Manage a daily case volume of approximately 10–13 pricing requests, depending on sales activity
• Maintain accuracy and speed while meeting internal SLAs
• Use tools such as Salesforce, Google Sheets, Looker (trainable) and internal pricing models
• Support both new pricing (new customers) and repricing (existing customers)

What you need to bring

We’re looking for an early-career professional who has:

• Strong analytical skills and comfort working with numbers
• Good knowledge of Google Sheets or Excel (formulas, data handling—no advanced modeling needed)
• Excellent written and verbal communication skills
• Confidence to make decisions independently while asking smart questions when needed
• The ability to work autonomously across a global, distributed team
• Strong time-management and prioritization skills
• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

Bonus points if you have:

• Experience in Payments, Merchant Services, or FinTech
• Experience using Salesforce
• Familiarity with Looker or BI tools

We know that people are more than what’s on their CV.

If this sounds like the right challenge for you, hit Apply and let’s talk.

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough for your voice to be heard
• Career-defining opportunities
• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Pension plan contributions—your future matters
• Learning and development opportunities to grow your career
• Health & wellness credit
• Time off to volunteer and give back
• Employee-led networks, social committees, interest groups, and sponsored sports teams
• Computer purchase program for your personal MacBook
• Enhanced parental leave to support growing families

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you through continuous learning opportunities, global mobility, and benefits designed to support you—all within a driven, diverse, and inclusive team that’s passionate about empowering our communities.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.