Bilingual Administrative Assistant - 100 Remote

BilingualAdministrative AssistantRemote

Weare seeking two dedicated and detailoriented BilingualAdministrative Assistants to support Disability Case Managers andVocational Rehabilitation Counsellors. In these roles you willliaise with plan members schools colleges and other stakeholdersprimarily supporting the Calculation Analyst Team. Yourcontribution will be crucial in ensuring the smooth operation ofdisability plans and providing essential support services to ourmembers.

Whatis in it foryou :

Hourly salary of $22.71.

12monthcontract with the potential.

Fulltime position : 37.50 hours perweek.

Remote schedule from 9 : 00am to 5 : 00 pm.

Join a passionateand inclusive team ofprofessionals.

Responsibilities :

Customer Service : Provide frontline customer service via telephoneand email addressing inquiries and concerns with professionalismand empathy.

AdministrativeSupport : Take ownership of various administrative duties includingfollowing up with claimants for any outstanding information andensuring all documentation is accurate anduptodate.

Stakeholder Liaison : Act as a point of contact between plan members educationalinstitutions and other relevant stakeholders ensuring clear andeffective communication.

ProjectSupport : Assist with projects related to plan member supportincluding contacting plan members to provide necessary updates andinformation.

Additional Tasks : Perform any other duties as required to support the team and ensureprojectsuccess.

Whatyou will need tosucceed :

Postsecondary education ispreferred.

At least 2 years ofexperience in an administrative or clericalrole.

Demonstrated experienceusing Microsoft Word Excel and webbasedapplications.

Proven ability todeliver excellent customer service in a demandingenvironment.

Strongorganizational skills and a solid foundation in officeadministration.

Excellent oraland written communication skills with the ability to conveyinformation clearly andeffectively.

High proficiency inproblemsolving and decisionmaking with keen attention todetail.

Ability to workeffectively within a team and manage time efficiently to meetdeadlines.

Knowledge of medicalor insurance terminology and concepts (nice tohave).

Familiarity with CanadianArmed Forces terminology processes and concepts (nice tohave).

Bilingual in English andFrench (spoken andwritten).

WhyRecruitAction

RecruitAction (agency permit : AP2000003) provides recruitment servicesthrough quality support and a personalized approach to job seekersand businesses. Only candidates who match hiring criteria will becontacted.

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