Sr Business Analyst to provide Business Process re-engineering in support of the maintenance of their internal platform.

Our Public sector client is seeking a Sr Business Analyst to provide Business Process re-engineering in support of the maintenance of their internal platform .

The resources may also be asked to assist with the onboarding of new projects that require production environment support.

The resource will also be asked to assist with putting together a training framework, including onboarding and mentorship as well as to perform other duties identified by the Project Authority

Responsibilities :

• Developing work plan
• Preparing and supporting prioritization workshops;
• Eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis;
• Critically evaluating information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true business needs;
• Communicating and collaborating with external and internal clients to analyze information needs and functional requirements and deliver artifacts as needed;
• Providing a challenge function on assumptions of how to successfully execute plans;
• Working with Stakeholders and project teams to align, implement, and optimize IM / IT processes;
• Documenting additional business cases, as required, to enable the transformation of departmental IM / IT activities to meet varying requirements, including activity based costing and process reengineering;
• Facilitating working group sessions and conducting interviews with clients to gather their functional and non-functional requirements;
• Proposing solutions relating to business process improvements and business procedures;
• Identifying and documenting new business processes;
• Documenting recommendations in the form of mock-ups, use cases, user stories, and schedules;
• Responding to questions from the designers, developers and quality assurance analysts resulting from reviews of business requirements during design, development, and testing phases;
• Attending system walkthrough sessions with the client and developers to validate requirements and to document any requests for functional changes to the solution;
• Providing input to the Project Authority, including issues and risk management recommendations;
• Preparing and submitting briefing notes to the working groups; and,
• Validating the developed solution with the project requirements and Stakeholders.
• Identifying and analyzing critical success factors and risks related to initiatives and programme;
• Identifying programme needs and concerns and develop materials needed to successfully advance the project;

DELIVERABLES

• Business process mapping and re engineering
• High level business requirements
• Detail business requirements
• Gaps analysis
• User / employee experience story
• Ticket processing

Must Haves :

• Over 10 Years of experience
• Degree or Diploma and Certificate
• Agile Certificate
• working with ADO (Azure DevOps)
30+ days ago