Senior Cybersecurity SOC Manager

Overview

Range 95,200.00 - 142,800.00 CAD

Job Description

Senior Cybersecurity SOC Manager

GAME ON – OLG needs you. We’ve said GAME ON, and we mean it. OLG is transforming to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels. Over fiscal 2023-24, OLG delivered a record $2.4 billion in net profit to the Province of Ontario and is expanding with a new strategic direction as a world-class gaming entertainment leader with an omni-channel platform.

We are ready to take this game to the next level and need a passionate Senior Cybersecurity SOC Manager to lead and manage the daily operations of the security operations team, ensure timely and effective detection, analysis, investigation, escalation and response to cybersecurity incidents. This role bridges cybersecurity leadership and the SOC analysts (Tier 1 to Tier 3), fostering operational excellence and team cohesion while serving as a senior technical expert.

Primary Accountabilities

• Supervise day to day SOC activities, ensuring consistent monitoring and response to security events, escalations and reporting
• Coordinate cross functional response efforts and ensure timely escalation
• Lead post incident reviews, root cause analyses, lessons learned sessions and drive continuous improvement
• Provide technical and procedural guidance for escalated security events
• Oversee high severity or escalated security incidents, guiding analysts and coordinating with stakeholders
• Oversee security operations procedures, ensuring adherence and effectiveness, including cloud security practices and automated threat responses
• Review actual or potential security incidents and vulnerabilities and ensure they are promptly and thoroughly investigated. Recommend actions and appropriate control improvements. Ensure the integrity and completeness of security records
• Contribute to the creation and maintenance of security policies, standards and procedures integrating new compliance requirements and technological advances
• Responsible for the operation of the incident management process
• Manage, mentor and develop SOC teams including L1, L2 and L3 analysts
• Define and track KPIs, SLAs and analysts' productivity, implement improvements based on performance gaps
• Ensure the efficient use of SIEM, EDR and other tools; oversee integrations and tuning projects
• Manage incident communications, ensuring all parties are aware of incidents and their role in the process
• Lead the review of major incidents and informs service owners of outcomes. Ensure incident resolution within service targets. Analyze metrics and reports on the performance of the incident management process

Secondary Accountabilities

Coaching / Mentorship Accountabilities

What You Need To Play

Work Experience : Minimum 7 years’ experience in Cybersecurity related disciplines. Minimum 10 years’ experience in Information Technology related disciplines. Cybersecurity-related personal project portfolio is an asset.

Education : Post-secondary degree or diploma, preferably in Computer Science or Cybersecurity

Critical Skills

Negotiation and Influence

Strategic Thinker

Collaboration & Fun

Integrity and Trust

Licenses, Registrations, Certificates

Perks of Joining Our Team

Learn about OLG – GAME ON!

OLG’s purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.

The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including hybrid work.

Equity, diversity, and inclusion are essential elements of our culture and cornerstones of the Five Truths that OLGers Live by. At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario.

To learn more about OLG go to our website at www.olg.ca

We look forward to hearing from you, interested applicants please apply online by November 14, 2025.

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at careers@olg.ca if you require accommodation at any time throughout the hire process.

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and / or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact careers@olg.ca, 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.

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