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Senior Writer
Senior WriterMitel • Quebec, Quebec, Canada
Senior Writer

Senior Writer

Mitel • Quebec, Quebec, Canada
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

At Mitel you will have the opportunity to help businesses connect collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes skills and experience.

Please take a moment to look over this opportunity and if interested feel free to send us your application. If this is not the right opportunity for you you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications and you will be notified whenever a new position that matches your criteria becomes available.

Overview :

Mitel is seeking a highly skilled Senior Writer to join our Content Marketing team. This individual will play a key role in crafting engaging high-impact content that supports Mitels customer engagement demand generation and sales enablement objectives. As Senior Writer youll transform strategic direction into compelling storytelling that drives awareness engagement and pipeline performance across our core campaigns.

Youll collaborate closely with marketing strategists subject matter experts and business stakeholders to produce content that informs inspires and converts connecting Mitels innovations in business communications with real customer outcomes.

Responsibilities :

  • Partner with the Revenue Marketing team in developing and executing the content strategy aligned to Mitels business goals and campaign priorities.
  • Write and edit content for the Mitel website including product pages solution stories blogs and customer success narratives.
  • Develop storytelling-based demand generation offers and campaign assets supporting Mitels primary go-to-market themes.
  • Create and adapt content for sales enablement and training including materials for the sales organization.
  • Collaborate with subject matter experts to translate technical or strategic concepts into clear engaging narratives for enterprise audiences.
  • Ensure all content maintains brand voice consistency and message alignment across channels.
  • Contribute to editorial calendars content reviews and publishing workflows.
  • Measure content effectiveness through engagement metrics feedback and performance data to continuously improve quality and impact.

Key Deliverables :

  • Sales enablement and training content for Mitels field organization (including programs led by Tom Brandon).
  • Story-driven demand generation offers supporting Mitels primary campaigns.
  • Website and digital content aligned to campaign launches customer stories and product priorities.
  • Thought leadership and storytelling materials that reinforce Mitels position as a leader in business communications.
  • Requirements : (list 5-10 bullet points)

  • 8 years of professional writing experience in content marketing corporate communications journalism or a related field.
  • Proven ability to craft engaging audience-relevant stories that drive measurable marketing or sales outcomes.
  • Exceptional writing and editing skills with a portfolio demonstrating versatility across content types and tones.
  • Experience creating content for B2B technology preferably in unified communications or contact center markets.
  • Ability to collaborate across teams and manage multiple deadlines in a fast-paced environment.
  • Strong understanding of digital content best practices and demand generation principles.
  • Bachelors degree in Communications Marketing Journalism or related discipline.
  • Mitel offers a comprehensive benefit program which includes Medical Dental Vision Life and Disability Insurance RRSP matching Paid time off (holiday vacation and sick) Employee Assistance Program Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.

    For more information visit follow us on Twitter @Mitel

    Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us for our customers and for our future. We value different perspectives skills and experiences and welcome applications from all sections of the community.

    We welcome candidates with disabilities and will make accommodations throughout all stages of the recruitment and selection process. If you require a disability-related accommodation please send an e-mail to or call 844-YES-MITEL ). Mitel will consult with all applicants with disabilities who request accommodation to ensure that the accommodation provided is suitable for the applicants individual accessibility needs.

    #LI-DD1

    Required Experience :

    Senior IC

    Key Skills

    Content Management Systems,Enterprise Software,HR Sourcing,Information Architecture,Technical Writing,User Research,Adobe Captivate,Copywriting,Figma,Content Strategy,Taxonomy,Writing Skills

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Senior Writer • Quebec, Quebec, Canada

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