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Interpretation Officer / Coordinator II (PM-02)
Interpretation Officer / Coordinator II (PM-02)Employment and Social Development Canada • Eastern Ontario, Kingston, CA
Interpretation Officer / Coordinator II (PM-02)

Interpretation Officer / Coordinator II (PM-02)

Employment and Social Development Canada • Eastern Ontario, Kingston, CA
5 days ago
Job type
  • Full-time
Job description

No endorsement of any products or services is expressed or implied.

Parks Canada- Bellevue House National Historic Site

Closing date : January 19, 2026 - 23 : 59, Pacific Time

Selection process number

2026-CAP-ECO-BHNHS-EA-IND-007

Location

Kingston(Ontario)

Salary

$69,062 to $74,408-Under review

Level

PM-02

Who can apply

This process is open to persons residing within 500 km of Kingston, Ontario. Candidates who have previously succeeded in a PM-02 Interpretation Officer competition will automatically move to phase two and are exempt from screening questions. To confirm eligibility, provide the PM-02 competition details in PSRS or email your résumé indicating the competition and successful status.

Organization information

For further information on the organization, please visit Parks Canada.

Duties

  • Develop and Deliver Interpretive Programs : Create and present engaging interpretive programs for diverse audiences, using a variety of techniques to share historical, cultural, and environmental stories, including themes related to heritage gardens.
  • Visitor Experience and Service : Respond to visitor inquiries and concerns with professionalism and tact. Promote a welcoming environment and ensure positive interactions.
  • Program Planning and Evaluation : Assess visitor needs and feedback to enhance program design and delivery. Recommend improvements to interpretive content and visitor experience initiatives.
  • Team Leadership : Recruit, train, schedule, and supervise seasonal staff, students, and volunteers. Provide coaching and ensure adherence to health and safety standards.
  • Stakeholder Engagement : Collaborate with partners, committees, educators, and community groups to develop inclusive and meaningful programming.
  • Resource Stewardship : Safeguard artifacts, interpretive materials, and garden assets. Ensure proper use and care of equipment.
  • Administrative and Digital Tasks : Utilize computer software (e.g., Microsoft Word, Excel, PowerPoint, Outlook) for scheduling, reporting, and program development.
  • Garden Interpretation and Maintenance Support : Incorporate the historic gardens into visitor experiences through interpretive programming and ensure their presentation aligns with site standards.

Work environment

Located in the beautiful Kingston region, this historic site is nestled in an urban setting along the scenic St. Lawrence River, perfectly situated between Toronto, Montreal, and Ottawa. The site offers enriching day-use experiences, featuring interpretation of complex and meaningful stories, the diverse voices of Confederation, and stunning historic grounds and gardens. As part of our visitor services team, you will join a caring and collaborative group dedicated to creating memorable experiences for all guests. The successful candidate will demonstrate tact, empathy, and exceptional interpersonal skills to respond to inquiries from a wide range of visitors while working cooperatively with colleagues. We are seeking an engaged leader with a strong commitment to client service and interpretation, passionate about delivering inclusive and impactful visitor experiences.

Intent of the process

This process may be used to create a pool of qualified candidates to staff similar position (s) with various tenures, security levels and / or language requirements or in different locations.

Positions to be filled

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential. Assessment accommodation

Possession of a valid class G Driver’s Licence

Operational Requirements

  • Work irregular hours, overtime, weekends and / or statutory holidays and provincial / territorial holidays.
  • Wear a Parks Canada uniform as per the uniform policy and / or dress in period costume as per Parks Canada requirements.
  • Work and / or travel in varied terrains, weather conditions, isolated locations and by various means of transportation.
  • Travel for work and / or training purposes.
  • Stand / walk / hike for prolonged periods.
  • Perform certain physical tasks as per job requirements I.e. gardening, venue set up etc.
  • You need (essential for the job)

    Your application must clearly explain how you meet the following

    EDUCATION

    Graduated from a recognized college or university with a degree or diploma. Preference will be given to those whose studies were in one of the following fields : recreation, tourism, history, environmental studies, cultural studies, or political science.

    EXPERIENCE

  • Experience creating and delivering educational, cultural, or heritage programs for diverse audiences using varied presentation techniques.
  • Experience collaborating with partners such as committees, associations, educators, school boards, communities, and Indigenous groups.
  • Experience supervising, scheduling, training, and coaching seasonal staff and students.
  • Experience with computer software, including Microsoft Word, Excel, PowerPoint, and Outlook.
  • Candidates who have previously been successful in a PM-02 Interpretation Officer competition will automatically advance to the second phase of the selection process. These individuals are not required to complete the screening application questions. To confirm eligibility, applicants must either identify the specific PM-02 competition they were successful in through the Public Service Resourcing System (PSRS) or submit their resume via email, clearly indicating the competition and their successful status.
  • ABILITIES

  • Ability to communicate clearly and effectively, both orally and in writing.
  • Ability to engage and adapt presentations for diverse audiences.
  • Ability to lead, motivate, and coach staff and volunteers.
  • Ability to plan, organize, and prioritize work in a dynamic environment.
  • Ability to develop creative and inclusive approaches to interpretation.
  • PERSONAL SUITABILITY

  • Works effectively with people.
  • Shows initiative.
  • Demonstrates integrity.
  • Strives for excellence.
  • Language requirements (essential for the job)

    EDUCATION

    Preference for advanced education or training in leadership, interpretation, or team management.

    EXPERIENCE

  • Significant or recent experience in supervising (3 plus years).
  • Experience overseeing Health and safety of employees.
  • Experience working in heritage gardens.
  • Experience with Point-of-Sale systems.
  • Our commitment

    We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

    The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

    Equity, diversity and inclusion

    The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

    Learn more about diversity and inclusion in the public service.

    Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Indigenous peoples, persons with disabilities and members of a visible minority group to self-identify in their cover letter.

    We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

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    Coordinator • Eastern Ontario, Kingston, CA

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