CAREER OPPORTUNITY – COMMERCIAL SERVICE ASSOCIATE

Commercial Service Associate

Do you want a position that offers autonomy and encourages your ideas? Do you want to work with a team where you can use your passion for customer service in an entrepreneurial and uncharted way? Do you want to work in an organization that appreciates the value and excellence you bring? Do you want to be part of a growing organization who is expanding beyond Manitoba borders? Do you appreciate the support of an experienced team and family‑oriented environment? Then think about us for this outstanding opportunity!

Our Company

We are expanding and we need a service associate to join our team! Rempel Insurance is a Manitoba success story. We have been providing quality Manitoba insurance products to a wide range of customers for over 50 years. Rempel Insurance Brokers Ltd. is owned and operated by Shawn and Janice Graydon. Shawn leads the Rempel Insurance team in offering quality insurance to our customers and supporting our communities. We are dedicated to empowering our employees to challenge the status quo through innovation, market penetration, and ultimately maximise the customer experience. Building trusted relationships with family, community, and our clients are at our very core, and we are committed to serving them with the utmost integrity.

The Team Experience at Rempel Insurance : click to watch the video

The Position

We are looking for a full‑time experienced customer service associate to :

• Maximise growth and client retention through superior customer service and account development
• Provide support to commercial account executive(s)
• Manage a small commercial & farm book of business
• Ensure policies are reviewed for accuracy, promptly processed, and changes / concerns addressed
• Prepare accurate, professional proposals for submission to insurers
• Maintain / update client file information and use abeyance system to ensure follow‑up
• Provide payment options and keep client files’ accounts receivable current
• Assist in handling of customer claims
• Generate referrals for other insurance needs
• Perform administration tasks, including documentation, data entry, and electronic filing

Qualifications

Why Apply?

Type of Person Who Will Succeed in This Role

Next Steps

If you think this position may have potential for you, then send us your resume and cover letter. In your cover letter, (briefly) outline the following three items in three separate numbered paragraphs :

If you do not include a cover letter your resume will not be considered.

We would like to thank all applicants in advance for their interest. Only those applicants chosen for an interview will be contacted.

We encourage applications from all qualified individuals.

Job Type : Full‑time with flexibility to work remotely part‑time.

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Seniority Level

Mid‑Senior level

Employment Type

Part‑time

Job Function

Other

Industries

Insurance

St-Pierre-Jolys, Manitoba, Canada

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