food and beverage service manager

Tasks

• Set staff work schedules
• Supervise staff
• Train staff
• Ensure health and safety regulations are followed
• Leading / instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Advise on wine selection and serve wine
• Train staff in job duties, sanitation and safety procedures
• Maintain records of stock, repairs, sales and wastage
• Establish methods to meet work schedules
• Ensure that food and service meet quality control standards
• Hire food service staff

Supervision

• 11-15 people

Certificates, licences, memberships, and courses

• Serving It Right Certificate

Computer and technology knowledge

• Point of sale system

Security and safety

• Reference required

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Screening questions

• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Bonus
• Group insurance benefits
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Learning / training paid by employer
• Team building opportunities
• Travel insurance
• Wellness program