WHO ARE WE?
The GroupHEALTH Family of Companies is a leading Canadian provider of employee benefits, made up of GroupHEALTH Benefit Solutions, GroupSource, Manion Wilkins & Associates Ltd, and Disability Management Institute and an additional 7 operating companies.
GroupHEALTH holds substantial controlling interest of the above companies and is a wholly owned subsidiary of Munich Re New Ventures, a division of Munich Re one of the world’s leading providers of reinsurance, primary insurance, and insurance-related risk solutions.
THE ROLE
As Training Design Specialist, Client Services, you'll be responsible for developing and designing new courses and curriculum based on identified needs, editing and developing existing material and creating learning experiences and environments for the GroupHEALTH client services team.
This is a hybrid opportunity based in either our Surrey, BC or Barrie, ON offices.
WHAT TO EXPECT
Within 30 days
- Gain a solid understanding of the organization's learning and development (L&D) processes.
- Become familiar with the tools and technologies used for instructional design (, authoring tools, LMS).
- Start building relationships with the training team, subject matter experts (SMEs) and stakeholders.
- Begin to understand GroupHEALTH and the function of the Client Services department.
Within 60 days
- Independently completes assigned tasks within the ID process (, needs analysis, content creation, development).
- Applies existing training design expertise to company projects.
- Demonstrates strong collaboration skills by working effectively with subject matter experts (SMEs) and other team members.
Within 6 Months
- Manages assigned projects independently, meeting deadlines and quality standards.
- Identifies opportunities for improvement in training materials or processes.
- Shares knowledge and expertise with colleagues through mentoring or training
YOUR IMPACT
- You collaborate with Director, Learning and Change and other Training Specialists on training initiatives for the Client Services department
- You design Soft Skill Workshops and job specific training for both virtual and in person facilitation
- You support Client Services Training team by acting as a subject matter expert on adult learning principles and instructional design practices
- You support Client Services Trainers with training on how to use learning technologies
- You update training material in collaboration with Director, Change and Learning, and other team trainers as processes change and develop.
- You keep current on best practices in instructional design
- You write Scripts for video and audio Content
- You collaborate with Subject Matter experts to develop course content
- You handle project work as assigned
- You perform other duties as assigned by the Director, Learning and Change Management
THIS IS YOU
- Adult Learning Certification
- Group Benefits Knowledge is an assetPrevious experience as a classroom instructor
- Previous experience in instructional design
- Familiarity with the following programs (or similar programs) would be an asset : Camtasia Articulate 360 Programs
Storyline Rise 360 Review 360 LinkedIn Learning UKG Pro Learning SharePoint
WHAT YOU'LL GET
- Comfortable compensation.
- Comprehensive and competitive benefits package.
- Starting at 3 weeks' vacation, plus flex days to help you achieve that work-life balance.
- Wellness programs to support you in and out of the office.
- Learn and grow with us through our employee education program.
YOUR COMPENSATION
At the time of this posting, the estimated pay range for this position is $70,000-$80,000. Individual compensation within this range is determined by factors such as job-related skills, relevant experience, and education / training.
This range reflects the base pay and does not encompass our comprehensive total rewards, benefits, and potential bonuses that we proudly offer.
WHY YOU WILL LOVE WORKING FOR GroupHEALTH
Professional Development
We are a fast-growing company and as a result, there are ample opportunities for career growth and professional development when you join our team.
From a transparent promotion structure and defined career paths to a wide range of learning and development opportunities, we do what it takes to invest in your career and help you hone your skills so you can grow alongside us!
Health & Wellness Benefits
We offer a comprehensive array of health and wellness benefits that provide choices so you can tune your benefits plan to fit your unique needs.
Events and Socials
When you join our team, you’ll enjoy everything from virtual company-wide teaching and training days, industry events, Happy Fridays, team social events and much more!