Administrative Support 3 & 4 Talent Pool (Medicine Hat)

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Job Information

Job Title : Administrative Support 3 & 4 Talent Pool (Medicine Hat)

Job Requisition ID : 78096

Ministry : Various

Location : Medicine Hat

Full or Part-Time : Full-time and Part-time

Hours of Work : 36.25 hours per week

Regular / Temporary : Permanent / Temporary / Wage / Seasonal

Scope : Open Competition

Closing Date : This competition will open and close as needed based on the volume of applicants and hiring demands

Classification : Subsidiary# 001 - Administrative Support 3 and Administrative Support 4

Salary :

• Administrative Support 3 - $1,692.06 to $2,141.00 bi-weekly ($44,162 - $55,880 / year), $23.34 to $29.53 per hour
• Administrative Support 4 - $1,862.58 to $2,356.75 bi-weekly ($48,613 - $61,511 / year), $25.69 to $32.51 per hour

Role Responsibilities

When you apply to our Administrative Talent Pool you are applying for multiple positions all at once! Whether you are an aspiring Administrative Professional or Administrative Guru looking for a new and exciting opportunity to show off your administrative expertise, we want you to join our team!

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join our Talent Pool and launch your career with the Government of Alberta (GOA)! We are looking for team players who can think and work independently as well as support team members doing a variety of duties, while adhering to policies, procedures and processes. In addition, you will exercise your proficiency in Microsoft Office Suite, to ensure the day‑to‑day administrative duties are carried out smoothly.

Your strong attention to detail and accuracy will help you prepare correspondence and a variety of documents. Your exceptional relationship building skills will help you provide customer service to both internal and external stakeholders. Your desire to excel and achieve results will make you an asset to any team. In addition, excellent communication skills dealing with individuals in person, over the phone, virtually and in a variety of written formats (e‑mail, letters, etc.) will help you be effective in any administrative support role. Your organizational and prioritization skills will assist you in meeting deadlines while producing quality work that will lead to your success.

Our administrative positions provide support to a wide range of operations within the GOA. The responsibilities assigned to a role may be focused on one type of work or may be a combination from 7 various administrative support categories in the following areas :

Program Support

As a first point of contact for the public on the phone, via email or in person, program support roles explain the requirements, processes and benefits of a program.

Examples :

Office and Administrative Support

Office and administrative support drafts and formats office correspondence, manages records, completes data entry, maintains calendars and orders office supplies.

Examples :

Financial Support

Supports finance teams to ensure completion of financial documents in the areas of expenditures, reconciliation and petty cash, as well as reviewing transactions for accuracy and completeness.

Examples :

Call Centre Support

This position provides information and handles public inquiries regarding major government announcements, public consultation initiatives or major incidents such as a natural disaster or pandemic.

Examples :

Legal Support

Ensures completion and compliance within applicable legislation, regulations and policies, and provides a range of support to Crown Prosecutors, the Court of King's Bench, or the Criminal Justice and Corrections systems and staff.

Examples :

Human Resource Support

Positions are responsible for scheduling, preparing and distributing hearing packages, and timely data entry into the Customer Relationship Management system. Also focuses on tracking / reporting, coordination, process implementation and administration.

Examples :

Social Services Support

Positions provide support to front‑line services for programs that support seniors, children / youth, and vulnerable populations. These positions are responsible for responding to inquiries from stakeholders and the public, redirecting them to the appropriate government offices and resources, and managing forms and records with highly sensitive information.

Examples :

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in‑depth understanding of the competencies that are required for Administrative Support opportunities and to be prepared to demonstrate them during the recruitment process.

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.

Application Requirements

As part of the application process, you are required to :

Resume

A resume is required as part of your application. Applicants are advised to provide information that clearly and concisely demonstrates how your qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies. To accurately reflect your related experience / education, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part‑time or full‑time. For example : February 2006 – June 2009 : Loss Prevention Officer (PT three 8 hr. shifts / week).

Cover Letter

A cover letter is required as part of your application. Please ensure your cover letter outlines how your experience aligns with the role and qualifications in the job posting. Provide information in your cover letter that is not included in your resume (e.g. availability to begin employment, location preferences, employment history gaps, etc.). Your cover letter should include examples of how you have demonstrated the required competencies and descriptions of key accomplishments you are most proud of.

Document Submission

When uploading your documents, please upload them individually, name appropriately, and upload as a PDF or Word document. Failure to provide the required information will result in your immediate disqualification from the competition.

Talent Pool Process

Once online applications have been submitted, candidates are screened based on the Minimum Recruitment Standards (MRS) for Administrative Support 3 and 4 positions. Candidates who meet the screening criteria will be scheduled for virtual interviews.

Candidates who are successful in their virtual interview are considered pre‑qualified for a period of 12 months and they receive an email notification that they are added to the Talent Pool. Pre‑qualified candidates will be referred to hiring managers looking to fill their AS3 and AS4 vacancies.

Please note : communication from this competition will be done via email. Please provide an email address and ensure you are checking your email (including junk mail) regularly for messages citing JR # 78096.

Candidates are required to apply online. Please visit https : / / www.alberta.ca / job-application-resources#before for information on how to create a candidate profile and for additional resources on applying for a job with the Government of Alberta. You may also visit https : / / www.alberta.ca / recruitment-principles for more Government of Alberta recruitment related information.

Current employees should access their Career tile in 1GX to submit their application, in order to be recognized as an internal applicant.

It is recommended applicants who have completed post‑secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) (https : / / www.alberta.ca / international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https : / / canalliance.org / en / default.html ). It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Resources for applicants :

Due to the large volume of applicants, we are unable to confirm that our office has received your application.

Closing Statement

This competition may be used to fill current and future positions in Medicine Hat and may also be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements.

If you require any further information on this job posting and / or require a disability related accommodation during the recruitment process, please email psc.tpr@gov.ab.ca quoting “Administrative Talent Pool - JR# 78096” in the email subject line. We will contact you to assist you in completing your online application.

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