Who We're Looking for
In this role, you will be responsible for making sure that the office and its staff are productive, functional, and compliant when it comes to IT systems and policies, hardware, software, and security. As our team members run into technical challenges and require assistance varying from screen sharing, email challenges, and password access, you will be responsible to help get them back on track. In addition to this, you will be responsible for the management and enforcement of security and hardware policies.
Role & Responsibilities
- IP Phone Directory
- On-Premise Hardware Management
- Boardroom Equipment
- Password Management Systems
- Laptop & Accessory Administration
- Management of Operatic's digital team resources / assets
- Security Compliance Enforcement
- Coordinate with the office management on short / long-term initiatives
- Collaborate with management on the creation of policies, budgets, and growth plans
The Experience You Have
At least 2 years of professional technical experienceProficiency with MacOS & Windows Systems AdministrationGood understanding of Network Security and EnforcementExperience with administration tools, such as Adobe, G-Suite, Microsoft, etc.Can consult with related parties on IT-related administrative updatesCan consult on security-related issues pertaining to Operatic AgencyDemonstrates the ability to think ahead and plan next stepsStrong communication skills both verbal and writtenExcellent organizational and follow-through capabilitiesStrong interpersonal skills with a desire to collaborate in a team environmentNice to Have's
Unix-based systems managementSystems AdministrationNetwork SecurityCyber SecurityApple Business Manager & Apple Mobile Device ManagementThe Values You'll Align With
You are committed : You believe in bringing our unique vision to life. You challenge norms, push boundaries and will persevere through the learning curve we'll face while building a challenger agency and legacy together.You are curious : You believe in continuous growth and have an insatiable drive for "better". Better knowledge, better methods, better skills and ultimately, better results.You are conscientious : You believe in being relentlessly accountable for market-leading and detail-oriented work, which makes us proud to be part of Operatic.You put "we before me" : You believe in giving more than you take and setting your clients and teammates up for success - players can win a game, but a team wins championships.What You Get
Flexible work-from-home policy where you are only required to come into the office once a weekCompetitive salary & vacationOutstanding benefitsOpportunities for training and career growthBeautifully designed officeAll-staff development days focused on learning and company updatesRapidly growing, market-leading agency without Toronto trafficAll the (great) coffee you can drinkBuilding one of Canada's fastest-growing companies, according to the Globe and Mail and Maclean's